Field Diagnostic Technician

Hunter Engineering Company; Maryland Heights (MO); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Profit-Sharing Plan with Safe Harbor

Paid Time Off & Holidays

Tuition Reimbursement

Onsite Fitness Center

Job summary

Hunter Engineering Company in Bridgeton, MO is seeking a Field Diagnostic Technician to support our field team with technical phone support, diagnosis, testing, and repair of mechanical and electrical systems. This on-site role emphasizes hands-on problem solving and contributes to our position as a global leader in automotive service equipment.

A two-year technical degree and 1–2 years of relevant experience are required, along with strong computer skills and proficiency with Microsoft Office.

Qualifications

• 2-year technical degree or equivalent credentials required.
• 1–2 years of relevant field experience required; Hunter equipment preferred.
• Strong computer skills for diagnosing alignment/inspection systems.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams).

Responsibilities

• Provide technical phone support to field personnel and diagnose service issues.
• Perform repairs and walk-throughs to ensure resolutions.
• Build positive relationships with field personnel.
• Report issues for quality control and product improvement.
• Evaluate and troubleshoot Hunter electronic/electromechanical components.
• Additional duties as assigned.

Skills

Technical skills

Mechanical aptitude

Computer literacy

Education

Two-year technical degree

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Looking to build your career with a company that values innovation, stability, and people? Join our dedicated team as a Field Diagnostic Technician in Bridgeton, MO!

Since 1946, Hunter Engineering has been aligning cutting-edge technology with a strong commitment to quality. As a family-owned, American-made company, Hunter is the global leader in automotive service equipment, with our products used in over 130 countries by top vehicle manufacturers, tire companies, and service centers.

We’re proud to be recognized as a Best Places to Work finalist by the St. Louis Business Journal for five consecutive years (2022 – 2026) – a testament to our commitment to our people. Here, employees are supported, challenged, and take pride in their work. We offer exceptional benefits, a healthy work-life balance, and meaningful opportunities for professional growth.

If you’re ready to join a team that’s shaping the future of automotive service, read on.

As a Field Diagnostic Technician, you will primarily supply technical phone support for our field personnel, along with diagnosis, testing, and repair of mechanical and electrical parts/systems.

What You’ll Do:

• Support field personnel via incoming calls/service tickets to accurately and effectively diagnose service issues and perform walk-through of necessary repairs ensuring resolution
• Build positive relationships with field personnel
• Report issues found on repaired systems for quality and technical documentation
• Collect and categorize data during and after contact in order to make appropriate product and service improvement recommendations
• Evaluate, troubleshoot and work in the repair process of all Hunter Engineering electronic/electromechanical components and systems
• Additional duties as assigned

What You’ll Bring:

• 2-year technical degree from accredited institution required, or relative industry accreditations with high school diploma or equivalent
• 1-2 years of applicable experience required, prior experience with Hunter Equipment preferred
• Strong computer skills required for diagnosis of alignment and inspection systems
• Computer diagnostics and networking skills a plus
• Outstanding mechanical aptitude preferred
• Knowledge of hydraulics and pneumatics is a plus
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, and Teams)
• No extensive travel required; this is an on-site position working in partnership with our Field Support team

What We Offer:

• Profit-Sharing Plan with Safe Harbor Contribution
• Generous Paid Time Off & Holidays
• Tuition Reimbursement Program
• Free Onsite Fitness & Recreation Center

Join us in our mission to ‘Align People and Innovation to Drive Excellence!’