Field Diagnostic Technician

Hunter-Engineering-Company-; Maryland Heights (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Profit-Sharing Plan

Paid Time Off

Holidays

Tuition Reimbursement

Free Onsite Fitness & Recreation

Job summary

Hunter Engineering, a family-owned American-made leader in automotive service equipment, seeks a Field Diagnostic Technician in Bridgeton, MO. You will provide technical phone support to field staff, diagnose and repair mechanical and electrical systems on site.

Requirements include a 2-year technical degree and 1–2 years of relevant experience; Hunter Equipment experience is a plus. On-site role with strong diagnostics skills and MS Office proficiency.

Qualifications

• 2-year technical degree or equivalent
• 1-2 years of relevant field experience preferred
• Experience with Hunter Equipment preferred

Responsibilities

• Support field personnel via calls/tickets to diagnose service issues and guide repairs.
• Build positive relationships with field personnel.
• Document issues found on repaired systems for quality records.
• Collect data during and after contact to drive product/service improvements.
• Troubleshoot and repair Hunter engineering electronic/electromechanical components and systems.
• Additional duties as assigned.

Skills

Mechanical aptitude

Computer diagnostics

Networking skills

Education

2-year technical degree

Tools

Microsoft Office

Job description

Looking to build your career with a company that values innovation, stability, and people? Join our dedicated team as a Field Diagnostic Technician in Bridgeton, MO!

Since 1946, Hunter Engineering has been aligning cutting-edge technology with a strong commitment to quality. As a family-owned, American-made company, Hunter is the global leader in automotive service equipment, with our products used in over 130 countries by top vehicle manufacturers, tire companies, and service centers.

We’re proud to be recognized as a Best Places to Work finalist by the St. Louis Business Journal for five consecutive years (2022 – 2026) – a testament to our commitment to our people. Here, employees are supported, challenged, and take pride in their work. We offer exceptional benefits, a healthy work-life balance, and meaningful opportunities for professional growth.

If you’re ready to join a team that’s shaping the future of automotive service, read on.

As a Field Diagnostic Technician, you will primarily supply technical phone support for our field personnel, along with diagnosis, testing, and repair of mechanical and electrical parts/systems.

What You’ll Do:

• Support field personnel via incoming calls/service tickets to accurately and effectively diagnose service issues and perform walk-through of necessary repairs ensuring resolution
• Build positive relationships with field personnel
• Report issues found on repaired systems for quality and technical documentation
• Collect and categorize data during and after contact in order to make appropriate product and service improvement recommendations
• Evaluate, troubleshoot and work in the repair process of all Hunter Engineering electronic/electromechanical components and systems
• Additional duties as assigned

What You’ll Bring:

• 2-year technical degree from accredited institution required, or relative industry accreditations with high school diploma or equivalent
• 1-2 years of applicable experience required, prior experience with Hunter Equipment preferred
• Strong computer skills required for diagnosis of alignment and inspection systems
• Computer diagnostics and networking skills a plus
• Outstanding mechanical aptitude preferred
• Knowledge of hydraulics and pneumatics is a plus
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, and Teams)
• No extensive travel required; this is an on-site position working in partnership with our Field Support team

What We Offer:

• Profit-Sharing Plan with Safe Harbor Contribution
• Generous Paid Time Off & Holidays
• Tuition Reimbursement Program
• Free Onsite Fitness & Recreation Center

Join us in our mission to ‘Align People and Innovation to Drive Excellence!’