Field Data Collection Specialist — Travel‑Heavy Testing

SoundThinking; Fremont (CA); Hybrid; USD 55,000 - 85,000; Full time

Job summary

SoundThinking in Fremont, CA seeks a detail-oriented Collection Specialist to rigorously test system performance at customer sites. You will organize field testing, ensure data integrity, and document results while communicating clearly with technical and non-technical teammates.

The role requires up to 90% travel, hands-on QA in dynamic environments, and the ability to work with AI tools to boost productivity. A Bachelor’s degree or equivalent experience is acceptable.

Qualifications

• Ability to participate and manage field testing, data collection, and QA with high accuracy.
• Experience training, supervising, and mentoring teams in dynamic field environments.
• Demonstrates flexibility and quick adaptability across a wide range of technical and customer-facing roles.
• Ability to safely work in an environment with firearms.
• Meticulously detailed oriented.
• Must pass a background check.
• Bachelor’s degree or equivalent work experience.
• Ability to leverage AI tools for productivity.
• Close access to major airport.

Responsibilities

• Schedule, organize, and manage system testing and data collection at customer locations.
• Ensure the completion and integrity of testing, data, and results.
• Analyze and report on test results.
• Troubleshoot and resolve any issues that may arise during the test and data collection process.
• Clearly and professionally communicate with mixed audience of technical and non-technical teammates and customers.
• Document all work using provided tools (MS Office, Monday.com, ServiceMax, etc.)
• Other duties and needed.
• Requires up to 90% travel.

Skills

Field testing participation

Data collection accuracy

Team training/mentoring

Adaptability in dynamic environments

Safety in environments with firearms

Background check clear

AI productivity tools

Airport proximity

Education

Bachelor’s degree or equivalent work experience

Tools

MS Office

Monday.com

ServiceMax

Job description

SoundThinking in Fremont, CA seeks a detail-oriented Collection Specialist to rigorously test system performance at customer sites. You will organize field testing, ensure data integrity, and document results while communicating clearly with technical and non-technical teammates.

The role requires up to 90% travel, hands-on QA in dynamic environments, and the ability to work with AI tools to boost productivity. A Bachelor’s degree or equivalent experience is acceptable.