Field Data Collection & QA Specialist

Valid8 Financial, Inc.; Fremont (CA); Hybrid; USD 70,000 - 100,000; Full time

Job summary

SoundThinking is seeking a detail-oriented Collection Specialist to rigorously test the performance of our systems. This role requires travel up to 90% and hands-on data collection at customer locations.

Hybrid workplace with onsite expectations for locations including Fremont, CA, with a strong emphasis on clear communication to both technical and non-technical teammates and customers. The role supports data integrity and efficient testing workflows.

Qualifications

• Participate and manage field testing, data collection, and quality assurance with a high degree of accuracy.
• Experience training, supervising, and mentoring teams while maintaining safety and customer service in dynamic field environments.
• Demonstrates flexibility and quick adaptability across a wide range of technical and customer-facing roles in fast-paced field conditions.
• Ability to safely work in an environment with firearms.
• Meticulously detailed oriented.
• Must be able to pass a background check.
• Bachelor’s degree or equivalent work experience.
• Ability to leverage AI tools for productivity.
• Close access to major airport.

Responsibilities

• Schedule, organize, and manage system testing and data collection at customer locations.
• Ensure the completion and integrity of testing, data, and results.
• Analyze and report on test results.
• Troubleshoot and resolve issues during testing and data collection.
• Communicate clearly with technical and non-technical teammates and customers.
• Document all work using provided tools (MS Office, Monday.com, ServiceMax, etc.).
• Other duties as needed.
• Requires up to 90% travel.

Skills

Field testing

Data collection

Quality assurance

Team training

Adaptability

Safety awareness

Firearms safety

AI tools

Airport access

Education

Bachelor's degree

Tools

MS Office

Monday.com

ServiceMax

Job description

SoundThinking is seeking a detail-oriented Collection Specialist to rigorously test the performance of our systems. This role requires travel up to 90% and hands-on data collection at customer locations.

Hybrid workplace with onsite expectations for locations including Fremont, CA, with a strong emphasis on clear communication to both technical and non-technical teammates and customers. The role supports data integrity and efficient testing workflows.