Field Customer Experience & Property Services Manager

Public Storage; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Public Storage is seeking Property Managers to work independently at multiple locations around the Austin area. You will assess customers' storage needs, recommend packing supplies, and help renters choose spaces that fit their requirements.

Daily duties include unit inspections to ensure inventory readiness, auditing cash drawers, and making bank deposits. You will also assist customers with payments and follow up on overdue accounts as needed.

Qualifications

• Experience in customer service or sales environments.
• Ability to communicate clearly and upsell products.
• Comfort with moving supplies sales and basic cashier tasks.

Responsibilities

• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Daily storage unit inspections to confirm inventory and availability.
• Auditing cash drawers and making bank deposits.
• Help keep customers current with payments and make reminder and collection calls when required.

Skills

Customer service quality

Job description

Public Storage is seeking Property Managers to work independently at multiple locations around the Austin area. You will assess customers' storage needs, recommend packing supplies, and help renters choose spaces that fit their requirements.

Daily duties include unit inspections to ensure inventory readiness, auditing cash drawers, and making bank deposits. You will also assist customers with payments and follow up on overdue accounts as needed.