Field CRM Clinical Specialist – Cardiac Rhythm

Medtronic plc; Boston (MA); On-site; USD 72,000 - 90,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401(k) with company match

Sales Incentive Plan (SIP)

Tuition assistance/reimbursement

Employee Stock Purchase Plan

Job summary

Medtronic plc in Boston area seeks a dedicated Clinical Specialist to provide technical, clinical, educational, and sales support for Cardiac Rhythm Management products. The role involves frequent travel to hospitals and clinics, patient care coordination, and collaboration with field sales teams to meet territory objectives.

The candidate should have healthcare/field sales background, strong technical aptitude, and the ability to train staff and support device implants.

Qualifications

• Requires healthcare/field sales experience and ability to work in a technical clinical environment.
• Strong mathematical and analytical skills relevant to device performance.
• Familiarity with medical terminology and medical device industry preferred.

Responsibilities

• Provide technical support for CRM devices and therapies, including device interrogations, system checks, implants, troubleshooting, and follow-up support.
• Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
• Coordinate patient documentation, inventory, equipment resources, programmer software, and daily customer coverage.
• Collaborate with sales leadership and field partners to address customer needs and support territory sales objectives.
• Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable field feedback.
• Maintain technical expertise on CRM products, therapies, patient management solutions, and new product introductions.
• Support the onboarding and development of new Clinical Specialists and Sales Representatives.
• Participate in weekend, holiday, urgent, and occasional after-hours customer coverage based on business needs.

Skills

Healthcare experience

Field sales

Mathematics

Mechanical concepts

Science

Computing

Education

Bachelor’s degree (or higher) in healthcare/science/engineering

Associate’s degree

High school diploma

Tools

Microsoft Office

Salesforce

Job description

Medtronic plc in Boston area seeks a dedicated Clinical Specialist to provide technical, clinical, educational, and sales support for Cardiac Rhythm Management products. The role involves frequent travel to hospitals and clinics, patient care coordination, and collaboration with field sales teams to meet territory objectives.

The candidate should have healthcare/field sales background, strong technical aptitude, and the ability to train staff and support device implants.