Field Crisis Response Specialist - Flexible Hours

City of Olympia; United States; On-site; USD 75,000 - 91,000; Full time

Job summary

The City of Olympia seeks a Crisis Response Specialist to provide access to emergency mental health and substance use treatment services. This frontline role reduces police calls by offering alternative crisis solutions and connects people to community resources.

The position operates in the Olympia area with field duties and occasional outdoor work as part of a broader crisis response team. Responsibilities include assessing safety, transporting individuals to treatment facilities or shelters,

Qualifications

• Four years’ experience delivering social services.
• Bachelor’s degree in a related field preferred.
• Ability to assess safety, intervene, and follow up on crisis situations.
• Experience counseling and transporting individuals under the influence or with mental health concerns.
• Ability to work outdoors in community settings with vulnerable populations.
• Strong boundaries and professional conduct with clients and partners.
• Ability to document program activities and report data on time.

Responsibilities

• Provide non-judgmental, unconditional support to community members.
• Assess for immediate safety and stabilization needs.
• Engage with intoxicated individuals and transport to social services.
• Engage or transport individuals with mental illness to treatment facilities.
• Transport to shelters, treatment centers, or other social services.
• Transport to non-emergency medical care as needed within Olympia and neighboring areas.
• Focus on the Olympia downtown core and work with others toward shared goals.
• Potentially guide and train less experienced staff.
• Respond to calls from dispatch, OPD, and other stakeholders promptly.
• Complete required documentation within established timeframes.
• Communicate and collaborate effectively with team members.
• Track and compile program data and attend meetings.
• Maintain punctual, regular, reliable attendance.

Skills

Counseling experience

Crisis intervention

Outdoor work

Community navigation

Boundary setting

Team communication

Data reporting

Stakeholder communication

Education

Bachelor's degree preferred

Job description

The City of Olympia seeks a Crisis Response Specialist to provide access to emergency mental health and substance use treatment services. This frontline role reduces police calls by offering alternative crisis solutions and connects people to community resources.

The position operates in the Olympia area with field duties and occasional outdoor work as part of a broader crisis response team. Responsibilities include assessing safety, transporting individuals to treatment facilities or shelters,