Field Copier & Printer Technician – Customer-Focused

Flex Technology Group; Texarkana (TX); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Paid Time Off, Sick Time, and Paid Hol

Paid Holidays

401(k) with Company Match

Career growth and advancement

Supportive, team-oriented culture

Job summary

FlexTG provides equal employment opportunities to all employees and applicants for employment. The Copier/Printer Service Technician is responsible for maintaining and repairing office equipment in a designated territory with daily travel to customer locations.

A strong mechanical and electrical aptitude, basic networking knowledge, and a valid driver's license are required, along with a commitment to delivering outstanding customer service.

Qualifications

• High School Diploma or equivalent.
• Minimum 21 years of age.
• Valid driver’s license with a clean driving record.
• Ability to lift and transport equipment up to 50 lbs.
• Strong mechanical and electrical aptitude.
• Basic networking knowledge (print drivers, connectivity troubleshooting).

Responsibilities

• Service and repair copiers and printers with minimal supervision.
• Diagnose and resolve hardware, software, and basic network-related issues.
• Install and configure equipment, including scanning in peer-to-peer environments.
• Perform preventative maintenance to maximize device uptime.
• Manage parts inventory and supplies according to company standards.
• Maintain an organized service vehicle, tools, and schedule.
• Build and maintain strong customer relationships.
• Support sales teams by identifying potential upgrade or replacement opportunities.
• Ensure a professional appearance and excellent customer experience at all times.

Skills

Mechanical aptitude

Electrical aptitude

Networking basics

Time management

Independent work

Education

High School Diploma

Job description

FlexTG provides equal employment opportunities to all employees and applicants for employment. The Copier/Printer Service Technician is responsible for maintaining and repairing office equipment in a designated territory with daily travel to customer locations.

A strong mechanical and electrical aptitude, basic networking knowledge, and a valid driver's license are required, along with a commitment to delivering outstanding customer service.