Field Coordinator

Help at Home; Springfield (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Hourly rate $18.75

Job summary

Help at Home in Illinois is seeking a Field Coordinator to visit clients' homes, answer calls, greet guests, and document visits. The role supports the Branch Manager with administrative duties and may include additional assigned tasks as needed.

The position requires strong communication, excellent interpersonal skills, and good computer proficiency, with HOST training noted as desirable. Travel within communities is expected.

Qualifications

• Strong communication skills, oral and written.
• Excellent interpersonal skills.
• Proficient computer skills.
• HOST Trained (new – not sure if this goes here, or under education/experience)

Responsibilities

• Conduct daily visits to clients' homes, as required (new).
• Answer incoming phone calls and redirect calls, as needed.
• Greet and assist guests, as needed.
• Enter and submit documentation records of home visits.
• Assist the Branch Manager with any other administrative/clerical duties.
• This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.

Skills

Communication skills

Interpersonal skills

Computer skills

HOST Trained

Education

High School Diploma or GED

Job description

Overview

As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives.

We’re seeking a Field Coordinator who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country.

Our Benefits

• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan
• Paid time off and holidays
• Employee assistance programs and wellness initiatives
• Flexible options to support a balanced life
• We offer weekly pay starting at $18.75/hr

Responsibilities

• Conduct daily visits to clients' homes, as required (new).
• Answer incoming phone calls and redirect calls, as needed.
• Greet and assist guests, as needed.
• Enter and submit documentation records of home visits.
• Assist the Branch Manager with any other administrative/clerical duties.
• This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.

Qualifications

• Strong communication skills, oral and written.
• Excellent interpersonal skills.
• Proficient computer skills.
• HOST Trained (new – not sure if this goes here, or under education/experience)

Education and Experience

• High School Diploma or GED required.
• One (1) to two (2) years of customer service experience required.
• Access to an insured and reliable vehicle.
• Active and current auto insurance.

Physical Requirements

• Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.
• Ability to communicate effectively and clearly with others to exchange information.

Travel Requirements

• Regular travel on a daily or weekly basis required, even in inclement weather

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Pay Range

USD $18.75 - USD $18.75 /Hr.