Field Coordination Supervisor

The Bridge; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A community services organization based in Bronx, NY, seeks a Field Coordination Supervisor to oversee the scatter-site field coordination team. The role involves managing apartment turnovers, supervising staff, and ensuring smooth client move-ins and move-outs. Candidates should have a BA and experience in scatter-site housing or supervisory roles. Strong interpersonal and organizational skills are essential, along with the ability to work with vulnerable populations. This position operates Monday to Friday and may require on-call availability.

Qualifications

• Experience in scatter-site housing.
• Prior supervisory experience preferred.
• Experience working with people experiencing mental illness.

Responsibilities

• Oversee all functions of the scatter-site field coordination team.
• Conduct weekly supervision of Field Coordinators.
• Manage turnover of apartments and coordinate client move-ins.

Skills

Detail Oriented

Stress Resistance

Team Player

Interpersonal Skills

Communication Skills

Organizational Skills

Education

BA

Tools

Real Page

Job description

JOB TITLE: Field Coordination Supervisor

DEPARTMENT: Residential Services

REPORTS TO: Director of Scattered Site Operations

LOCATION: Bronx, NY

SHIFTS: M-F 9-5- on call

UNION POSITION: No

POSITION DESCRIPTION:

• In conjunction with the Director of Scattered Site Operations, oversee all functions of the Scatter-site field coordination team.
• Supervise Field Coordinators and conduct weekly supervision.
• Responsible for turnover management of apartments (junk removal, repairs, furniture delivery, ordering furniture).
• Assist with coordinating client move-ins and move-outs.
• Assist with scheduling vendors and facilitating entry into apartments.
• Works with property management and residential services for landlord issues.
• Tracks apartment inspection forms and ensures repairs and work orders are completed utilizing emails, Real Page, and charting systems. Creates reports based on findings.
• Available for emergencies.
• Accompanies staff as needed on home visits.
• Attends meetings with other departments to go over procedures and discuss pending and upcoming turnover and work order requests. Facilitates weekly meetings with Maintenance.
• Light repair work might be required to assist in apartment readiness.
• In conjunction with the Director of Scattered Site Operations, Maintain Key System ensuring accuracy and updates.
• Oversee the agency vehicle maintenance in collaboration with the Facilities Service Coordinator
• Any other duties as may be assigned.

QUALIFICATIONS:

• BA
• Experience in scatter-site housing
• Prior supervisory experience, Preferred
• Detail Oriented
• Must be stress resistant, flexible, a team player who is open to feedback
• Experience working with people experiencing mental illness, crisis intervention, and managing trauma-triggered behavior.
• Willingness to perform CPR/First Aid/AED/CPI/Naloxone
• Strong interpersonal, communication and organizational skills