Field Complex Operations Manager

Arizona Athletic Grounds; Mesa (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Arizona Athletic Grounds in Mesa, AZ is seeking a Fields Complex Manager to oversee daily operations, supervise a small team, and coordinate event services for youth and special events. This onsite role requires guest-facing communication and a focus on delivering a world-class guest experience.

You will partner with internal and external stakeholders, plan event service schedules, manage venue setup and conversions, and ensure safety and readiness for a diverse range of clients including youth,

Qualifications

• Experience in parks and recreation/sports industry preferred.
• Customer service experience required.
• Demonstrated supervisory skills in part-time crew supervision.
• Forklift certification preferred.
• Ability to work nights, weekends and holidays as required.
• Proficiency with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Carry out day-to-day operations and maintenance of the facility and equipment for youth sporting events, concerts, and special events.
• Maintain artificial fields and turf, including painting lines and minor repairs.
• Maintain all equipment such as goals, nets, and benches.
• Provide exceptional guest services and lead or participate in guest-services meetings and training.
• Set up pre-event walks with leaders to ensure client readiness.
• Manage client/vendor storage areas; adapt hours per event needs; enforce safety protocols.
• Coordinate with Sport Directors for client site visits and ensure information is secured.
• Engage with potential clients to advise on facility requirements and park policies.
• Oversee communication and dissemination of event information to departments and staff.
• Serve as liaison for clients contracted at the facility to ensure high guest services.
• Make immediate decisions and communicate with users during emergencies.
• Work in fast-paced environment; extended hours including nights, weekends, holidays.

Skills

Sports facility experience

Customer service

Supervisory skills

Event operations

Microsoft Office

Forklift certification

Tools

Microsoft Office

Job description

Arizona Athletic Grounds in Mesa, AZ is seeking a Fields Complex Manager to oversee daily operations, supervise a small team, and coordinate event services for youth and special events. This onsite role requires guest-facing communication and a focus on delivering a world-class guest experience.

You will partner with internal and external stakeholders, plan event service schedules, manage venue setup and conversions, and ensure safety and readiness for a diverse range of clients including youth,