Field Collections Specialist - Bonus Eligible

America's CAR-MART, Inc.; Springfield (MO); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Life Insurance Plan

401(K) with employer match

Stock Purchase Plan

Paid Time Off

Job summary

America's Car-Mart, Inc. is seeking a Field Collections Representative to support our financial health through proactive field visits and customer negotiations. You will work to arrange payments, document interactions, and ensure regulatory compliance while delivering excellent service.

This role offers an hourly wage with a bonus plan up to $425 monthly, and a benefits package including medical, dental, vision, life insurance, a 401(k) with employer match, stock purchase plan, and paid time off.

Qualifications

• Experience in collections or receivables preferred.
• Strong communication and negotiation skills required.
• Ability to document interactions and maintain accurate records.

Responsibilities

• Conduct field visits to customers' locations for collections purposes
• Negotiate payment arrangements and settlement options with customers
• Utilize effective communication skills to build rapport and address customer concerns
• Document all customer interactions and update collection records
• Ensure compliance with legal and regulatory requirements related to collections

Skills

Field visits

Negotiation

Communication

Documentation

Compliance

Job description

America's Car-Mart, Inc. is seeking a Field Collections Representative to support our financial health through proactive field visits and customer negotiations. You will work to arrange payments, document interactions, and ensure regulatory compliance while delivering excellent service.

This role offers an hourly wage with a bonus plan up to $425 monthly, and a benefits package including medical, dental, vision, life insurance, a 401(k) with employer match, stock purchase plan, and paid time off.