Field Collections Care Specialist - Patient Care & Logistics

Genesis Reference Laboratories; Phoenix (AZ); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

On-demand pay

Leadership development opportunities

Growth-oriented team

Job summary

Genesis Reference Laboratories is seeking a Collections Care Specialist to be the face of the organization at patient sites and partner locations. You will blend patient care with specimen collection, logistics, and relationship management to ensure accurate sample handling and timely communication.

Join a fast-growing diagnostic lab that values accuracy, accountability, and patient care. This role emphasizes field exposure, independent work, and collaboration with healthcare providers to

Qualifications

• 1+ year of direct patient care or customer service experience
• Strong computer skills and ability to learn systems (Genuin, EMR/EHR)
• Reliable transportation
• High school diploma or equivalent
• Ability to stand for extended periods
• Strong attention to detail and organization
• Professional communication (written and verbal)
• Ability to work independently with minimal supervision

Responsibilities

• Collect specimens (urine, blood, and other samples) with precision and professionalism
• Provide compassionate, patient-centered support during collections
• Use our LIS system (Genuin) for patient entry, orders, and documentation
• Prepare and manage collection kits and supplies
• Transport specimens safely as part of our medical courier workflow
• Serve as a key liaison between Genesis and partner healthcare providers
• Support site operations and growth across assigned locations

Skills

Patient care

Customer service

Communication

Attention to detail

Independence

Education

High school diploma

Tools

Genuin LIS

EMR/EHR

Job description

Genesis Reference Laboratories is seeking a Collections Care Specialist to be the face of the organization at patient sites and partner locations. You will blend patient care with specimen collection, logistics, and relationship management to ensure accurate sample handling and timely communication.

Join a fast-growing diagnostic lab that values accuracy, accountability, and patient care. This role emphasizes field exposure, independent work, and collaboration with healthcare providers to