Field Collections Agent

True Reach Group; Austin (TX); On-site; USD 31,850 - 45,500; Full time

Benefits offered by this job

Paid training

Mileage reimbursement – $0.40 per mile

Medical benefits – Medical, dental, and vision

Paid time off available after one year

Job summary

True Reach Group is hiring Field Retention Specialists in Austin, TX, and surrounding areas. This opportunity allows for independent work in the field with potential earnings of $700–$1,000+ weekly based on performance.

No prior experience is necessary as comprehensive, paid training will be provided. Responsibilities include facilitating payment arrangements for customers and ensuring excellent service. Ideal candidates are dependable and possess strong communication skills.

Qualifications

• Valid driver's license.
• Reliable vehicle with active auto insurance.
• Smartphone with GPS capability.

Responsibilities

• Visit customers’ residences to facilitate payment arrangements.
• Provide professional, courteous service.
• Communicate effectively with supervisors.
• Manage daily routes efficiently.

Skills

Friendly and professional communication skills

Self-motivated

Dependable

Goal-oriented

Flexible and adaptable

Reliable appearance and demeanor

Job description

Field Retention Specialist

Location: Austin, TX & Surrounding Areas
Schedule: Up to 40hr/wk (Evenings Until 8 PM)
Makotek – Authorized Contractor for Spectrum/Charter Communications

Take Control of Your Career and Join a Team That Invests in Your Success! Makotek is hiring Field Retention Specialists in Austin, TX, and surrounding areas. This is an exciting opportunity to work independently in the field, meet new people every day, and be rewarded for your performance. You’ll represent Spectrum, helping customers resolve past‑due balances and retain their services.

No experience? No problem — we provide paid training to help you start strong and succeed quickly!

Benefits

• No experience required – we provide comprehensive, paid, hands‑on training
• Independent and flexible work – you’ll be in the field, not behind a desk
• Strong earning potential – average $700–$1,000+ weekly based on performance
• Career growth opportunities – advancement potential with a growing company
• Meaningful work – help customers stay connected and avoid service interruptions

Responsibilities

• Visit customers’ residences to facilitate payment arrangements for past‑due accounts
• Provide professional, courteous service while resolving outstanding balances
• Communicate effectively with supervisors and management
• Manage daily routes efficiently to meet established performance goals

Qualifications

• Friendly and professional communication skills
• Self‑motivated, dependable, and goal‑oriented
• Flexible and adaptable to new situations daily
• Reliable and professional appearance and demeanor

Requirements

• Valid driver’s license
• Reliable vehicle with active auto insurance
• Smartphone with GPS capability

Compensation and Benefits

• Weekly pay: $700–$1,000+ based on performance
• Paid training – learn while you earn
• Mileage reimbursement – $0.40 per mile
• Medical benefits – Medical, dental, and vision
• Paid time off available after one year

Equal Opportunity Employer

Makotek is an equal‑opportunity employer and does not discriminate based on race, color, creed, sex, religion, age, national origin, criminal conviction or arrest record, disability, sexual orientation, veteran status, or any other characteristic protected by law.