Field Client Manager

LexisNexis; Pittsburgh (Allegheny County); On-site; USD 55,000 - 85,000; Full time

Job summary

A leading company in legal and professional information is seeking a Client Manager to drive revenue growth through proactive sales and customer relationships. The successful candidate will manage both prospects and existing accounts, achieving sales targets and maintaining customer satisfaction through tailored solutions. This role offers flexible hours and various wellbeing initiatives, enhancing work-life balance while striving to meet both company and personal goals.

Benefits

Comprehensive health benefits

401(k) retirement plan with match

Wellness platform with incentives

Flexible working hours

Paid leave for volunteering

Qualifications

• Track record in achieving sales quotas.
• Proven experience in telesales and subscription product selling.
• Broad knowledge of products and solutions.

Responsibilities

• Manage and grow revenue through sales of LexisNexis products.
• Initiate and maintain contact with prospective and existing customers.
• Record sales activities and customer interactions.

Skills

Sales methodology

Telesales

Customer relationship management

Flexibility in communication

Education

Bachelor’s degree or equivalent experience

Job description

Client Manager

Do you enjoy building solid customer relationships resulting in growth?

Do you enjoy collaborating cross-functionally to deliver on common goals?

About the Role

As a Client Manager you will manage, protect, and grow revenue through the sale of LexisNexis products, services, and content. You will initiate contact with and sell to both prospects and existing customers. You will be responsible for assessing their needs and creating a pipeline of new business opportunities and retention.

Responsibilities

Initiating and answering inbound and outbound sales contact directly with prospective/existing customers

Achieving and exceeding where possible your monthly sales and KPI target

Accepting orders, closing sales, and maintaining customer records on CRM

Recording sales prospecting activity in computer-based tracking systems

Working with moderately complex territory assigned accounts, products, services, sales or account management processes

Contacting clients with moderate authority and opportunity to set and negotiate service terms

Continuing to build knowledge of business and the market or account needs

Requirements

Be able to adapt information and style to the audience

Be able to develop competence by performing structured work assignments

Have general understanding of sales methodology and a proven track record in achieving sales quotas

Have a Bachelor’s or equivalent experience

Be able to apply broad knowledge of products and solutions.

Display excellent experience in telesales and selling subscription product

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits Health Savings, Health Care, Dependent Care and Commuter Spending Accounts Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the Business

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

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