Field Claims Investigator

Texas Farm Bureau and Affiliated Companies; College Station (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Texas Farm Bureau Casualty Insurance Company in Texas is seeking a Claims professional to investigate, evaluate, and settle claims in alignment with company policies. You will confirm policy status, coordinate with experts, and handle complaints with a focus on fair, prompt settlements.

The role requires a four-year degree and All Lines Adjuster license, with strong computer skills, interpersonal communication, and organizational abilities. A valid Texas driver’s license is required.

Qualifications

• Four-year degree from an accredited college or university.
• All Lines Adjuster license from the Texas Department of Insurance, maintained according to licensing requirements.
• Acceptable credit rating.
• Effective knowledge of basic computer applications, especially Microsoft Office Suite.
• Effective interpersonal verbal skills, both face-to-face and over the phone.
• Ability to plan, organize, and complete detailed work independently or in a team environment.
• Valid Texas driver’s license and driving record at hire which would not place employee on probation or disqualify from Certified Fleet Operator Status.

Responsibilities

• Investigate, evaluate, and settle claims while applying technical knowledge and human relations skills to fair settlements.
• Confirm status of policy and coverage.
• Answer calls and complaints promptly.
• Submit required reports on each assigned claim to the District Claims Manager in a timely manner.
• Recognize the need for experts and report to District Claims Manager.
• Advise on new lawsuits and assist in defense preparation as necessary.

Skills

Interpersonal communication

Microsoft Office

Detail-oriented

Organization skills

Education

Bachelor's degree

All Lines Adjuster license (Texas)

Tools

All Lines Adjuster license (Texas)

Job description

Texas Farm Bureau Casualty Insurance Company in Texas is seeking a Claims professional to investigate, evaluate, and settle claims in alignment with company policies. You will confirm policy status, coordinate with experts, and handle complaints with a focus on fair, prompt settlements.

The role requires a four-year degree and All Lines Adjuster license, with strong computer skills, interpersonal communication, and organizational abilities. A valid Texas driver’s license is required.