Field Claims Adjuster - Auto Damage - Roseville, CA

VetJobs; Roseville (CA); On-site; USD 49,000 - 59,000; Full time

Benefits offered by this job

401(k) with company match up to 6%

Medical, dental & vision including pre

Wellness & mental health programs

Health care flexible spending accounts

Paid time off including volunteer time

Job summary

Progressive is seeking an auto damage claims adjuster to serve as the main contact with customers, guiding the repair process from start to finish while coordinating with body shops and negotiators. The role requires independent work, strong decision-making, and adherence to claims standards and local laws.

Location is Roseville, CA area with duties including vehicle inspections, estimating, and liability assessment.

Qualifications

• A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience
• OR Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
• OR Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
• Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies

Responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
• Negotiate repair process with body shops
• Document information related to the claim and make decisions consistent with claims standards and local laws
• Evaluate and handle claim payments and resolution of claims without payments
• Review and determine validity of any supplement requests

Skills

Estimating experience

Education

High School/GED

Associate's degree

Bachelor's degree

Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

As an auto damage claims adjuster, you’ll serve as Progressive’s point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you’ll work closely with body shops and others to negotiate repair pricing and assess liability.

Location: Candidates must reside within the Roseville, Folsom, Citrus Heights, Fair Oaks, Antelope, or Rancho Cordova, CA area.

Duties and responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
• Negotiate repair process with body shops
• Document information related to the claim and make decisions consistent with claims standards and local laws
• Evaluate and handle claim payments and resolution of claims without payments
• Review and determine validity of any supplement requests

Minimum Education Required

High School/GED

Additional Qualifications/Responsibilities

• A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience
• OR Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
• OR Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
• Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies

Preferred Qualifications

• Extensive estimating experience

Compensation

You’ll be paid $35.29 - $43.17/hour depending on experience.

Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance.

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Physical requirements and working conditions

• Individual will work in the field, office, body shop, network shop, or service center environment and at time be expected to lift, bend stretch, walk, crouch, twist and/or lay on floor.
• Exposure to fumes, dust and odors from chemicals/solvents typically found in body shops.
• May require prolonged repetitive use of the upper extremities.
• Must be able to move and/or lift 20 lbs.
• Involves standing and walking around the room to monitor work (e.g., training).
• Requires long periods of standing (e.g., mailroom).
• Involves frequent driving.
• Required to climb, balance, stoop, crouch and crawl.
• May require long periods of sitting.

Location Information

City: Roseville

State: California

Job Details

• Job Category: Claims
• Job Code: Ins Insurance
• Affiliate Sponsor: Progressive
• Auto req ID: 486893BR