Field Claims Adjuster - Auto Damage - Saint Paul, MN

VetJobs

Fort Snelling Unorganized Territory (MN)

On-site

USD 67,000 - 82,000

Full time

14 days+

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Benefits offered by this job

401(k) with company match up to 6%
Medical, dental & vision insurance
Wellness & mental health programs
FSA/HSA and life insurance
Paid time off and volunteer leave
Paid sick leave; short & long-term-dis
Parental & family leave; military & VA
Tuition assistance

Job summary

Progressive is seeking an Auto Damage Claims Adjuster in Saint Paul, MN. This field position involves direct customer contact, directing and deciding the repair process with body shops and others, and working independently while driving within the assigned area. Occasional office reporting may be required.

You will inspect vehicles, draft estimates, negotiate with shops, document claims, and manage payments and supplements.

Qualifications

  • Minimum Education Required: High School/GED.
  • Associates or Bachelor's degree options with required years of relevant experience.
  • Valid driver’s license and auto insurance compliance with company standards.

Responsibilities

  • Complete vehicle inspections and write estimates; determine total loss evaluations and timelines.
  • Negotiate repair process with body shops.
  • Document claim information and ensure compliance with standards and laws.
  • Evaluate and handle claim payments; resolve claims without payments when appropriate.
  • Review and determine validity of supplement requests.

Skills

Leadership
Conflict management

Education

High School/GED
Associate's degree + 3 yrs exp + 1 yr appraisal/estimatics/insurance
Bachelor's degree + 1 yr exp

Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

As an auto damage claims adjuster, you’ll serve as Progressive’s point of contact with customers – directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you’ll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.

This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.

Duties and responsibilities
  • Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
  • Negotiate repair process with body shops
  • Document information related to the claim and make decisions consistent with claims standards and local laws
  • Evaluate and handle claim payments and resolution of claims without payments
  • Review and determine validity of any supplement requests
Auto req ID

485729BR

Minimum Education Required

High School/GED

Additional Qualifications/Responsibilities
  • A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience
  • {OR} Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
  • {OR} Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
  • Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies
Compensation
  • $66,800 - $81,600/year based on relevant experience
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance
Benefits
  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance
Physical requirements and working conditions
  • Individual will work in the field, office, body shop, network shop, or service center environment and at time be expected to lift, bend stretch, walk, crouch, twist and/or lay on floor.
  • Exposure to fumes, dust and odors from chemicals/solvents typically found in body shops.
  • Must be able to move and/or lift 20 lbs.
  • Involves standing and walking around the room to monitor work (e.g., training).
  • Requires long periods of standing (e.g., mailroom).
  • Involves frequent driving.
  • Required to climb, balance, stoop, crouch and crawl.
City*

Saint Paul

State*

Minnesota

Job_Category

Claims

Job Code

Ins Insurance

Affiliate Sponsor

Progressive

Salary Range

$60,000-$75,000

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