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Field Claims Adjuster - Auto Damage

Progressive Insurance

West Virginia

On-site

USD 65,000 - 80,000

Full time

14 days ago

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Job summary

Join a leading insurance company as a Field Claims Adjuster - Auto Damage. In this role, you'll manage the repair process, negotiate with body shops, and ensure excellent customer service. Ideal candidates will have strong leadership skills and relevant experience in the insurance field.

Benefits

401(k) with company match

Medical, dental & vision coverage

Wellness & mental health programs

Paid time off

Career development & tuition assistance

Qualifications

Minimum four years relevant work experience with one year appraisal/estimatics or insurance experience.
Valid driver’s license and compliance with driving standards.

Responsibilities

Complete vehicle inspections and write estimates.
Negotiate repair processes with body shops.
Document information related to claims.

Skills

Leadership

Conflict Management

Attention to Detail

Customer Service

Education

Bachelor's degree

Associate's degree

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2 days ago Be among the first 25 applicants

Join to apply for the Field Claims Adjuster - Auto Damage role at Progressive Insurance

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As an auto damage claims adjuster, you’ll serve as Progressive’s point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you’ll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.

This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.

Duties And Responsibilities

Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
Negotiate repair process with body shops
Document information related to the claim and make decisions consistent with claims standards and local laws
Evaluate and handle claim payments and resolution of claims without payments
Review and determine validity of any supplement requests

Must-have Qualifications

A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience
{OR} Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
{OR} Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies

Location: Territory is expected to be in/around Parkersburg, WV

Compensation

$65,000-$79,400/year based on experience
Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

401(k) with dollar-for-dollar company match up to 6%
Medical, dental & vision, including free preventative care
Wellness & mental health programs
Health care flexible spending accounts, health savings accounts, & life insurance
Paid time off, including volunteer time off
Paid & unpaid sick leave where applicable, as well as short & long-term disability
Parental & family leave; military leave & pay
Diverse, inclusive & welcoming culture with Employee Resource Groups
Career development & tuition assistance

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Finance and Sales
Industries
Insurance

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