Field Broadband Technician II – Install & Repair

Frontier Internet; Gaylord (MI); On-site; USD 29,000 - 51,000; Full time

Job summary

Frontier Communications in Gaylord, MI seeks a Sales & Service Technician II to install, service and repair broadband facilities from the station to the customer's line card. You will climb poles, perform aerial and underground work, install fiber, ONT, routers and gateways, read orders and diagrams, and maintain service quality.

The role requires a High School diploma, valid license, ability to work outdoors in varying weather, and a willingness to travel.

Qualifications

• High school diploma or equivalent required.
• Experience in telecommunications installation and maintenance.
• Basic keyboard and software skills.
• Pole climbing certification required; weight limit 275 lbs.
• Must complete company training and demonstrate full installs.
• Ability to work independently and face customers.

Responsibilities

• Installs, maintains and/or repairs network facilities and equipment from station to line card.
• Read service orders, trouble tickets, diagrams and schematics.
• Install and maintain inside wire for residential/business broadband service.
• Install equipment including Fiber to the Home, ONT, routers, modems, gateways.
• Perform cable construction and maintenance on buried/underground networks.
• Aerial work from poles, ladders, and bucket trucks; place drops.
• Navigate and assist customers, promote company products and services.

Skills

Experience in telecommunications

Keyboard & software skills

Pole climbing certification

Independent worker / customer facing

Education

High School Diploma or equivalent

Tools

Cable Locator

Hand Tools

Hand Held Terminal

Various Test Equipment

4 Tel Test System

Laptop Computer

Splicing Equipment

Fiber Optic Testing Equipment

Job description

Frontier Communications in Gaylord, MI seeks a Sales & Service Technician II to install, service and repair broadband facilities from the station to the customer's line card. You will climb poles, perform aerial and underground work, install fiber, ONT, routers and gateways, read orders and diagrams, and maintain service quality.

The role requires a High School diploma, valid license, ability to work outdoors in varying weather, and a willingness to travel.