Field Broadband Tech II: Install & Repair

Frontier; Gaylord (MI); On-site; USD 29,000 - 51,000; Full time

Job summary

Frontier Communications in Gaylord, MI is seeking a Sales & Service Technician II for field install and repair of network facilities. The role involves installing, maintaining, and repairing residential and business broadband equipment, including fiber, ONT, routers, modems and gateways.

Frequent driving and moderate travel are expected. Qualifications include a high school diploma, telecommunications experience, computer basics, and a valid driver's license.

Qualifications

• High School Diploma or equivalent.
• Experience in telecommunications installation and maintenance.
• Basic keyboard and software skills.
• Pole climbing certification required (weight limit applies).
• Must complete company provided training and demonstrate full installs.
• Ability to work independently and face-to-face with customers.
• Valid driver's license; CDL preferred.
• Flexibility for scheduling, holidays, after hours and call-outs.
• Tests: results must meet minimum company requirements.

Responsibilities

• Installs, maintains and/or repairs network facilities from station equipment to line card.
• Read service orders and trouble tickets; work with outside plant drawings and schematics.
• Perform maintenance and repairs on buried, aerial and underground cable/fiber.
• Aerial work including pole climbing, ladders and bucket trucks.
• Place aerial and buried plant and service drops.
• Navigate and demonstrate to customers how to use network equipment.
• Support and promote company products and services.
• Adapt to technology changes and new skills; mentor co-workers.

Education

High School Diploma or equivalent

Tools

Cable Locator

Hand Tools

Hand Held Terminal

Splicing Equipment

Fiber Optic Testing Equipment

Laptop Computer

Job description

Frontier Communications in Gaylord, MI is seeking a Sales & Service Technician II for field install and repair of network facilities. The role involves installing, maintaining, and repairing residential and business broadband equipment, including fiber, ONT, routers, modems and gateways.

Frequent driving and moderate travel are expected. Qualifications include a high school diploma, telecommunications experience, computer basics, and a valid driver's license.