Field Broadband Technician - Fiber & Networking

ADP, Inc.; Escanaba (MI); On-site; USD 48,000 - 64,000; Full time

Job summary

Highline Services, LLC is seeking a Broadband Technician to install, maintain, and service voice, video, and broadband networks across Escanaba, MI. The role involves copper/fiber work, NID/ONT, and inside wiring, with on-call duties and travel as needed.

Responsibilities include splicing, coax/DTM work, and coordinating with other teams to ensure service quality. Candidates should have a relevant degree and strong problem-solving, safety, and customer service skills.

Qualifications

• High School Diploma or GED is required.
• Two-year technical college degree in electronics, fiber optics and telecommunications technology is strongly preferred.
• Network+ certification is a plus.

Responsibilities

• Install and repair plant infrastructure including cable (copper & fiber), wireless, DLC/DSLAM systems, NIDS/ONT’s, modems, set top boxes, and inside wiring.
• Perform copper and fiber splicing to NID/ONT and main distribution frame at the central office.
• Locates buried plant (copper and fiber).
• Assist Construction Team with installation of the fiber cable to the dwelling.
• Provide on-call support and respond to outages and emergencies.
• Travel as necessary to meet business demands.
• Maintain documents such as cable records and plant maps.

Skills

Communication skills

Attention to detail

Independent work

Team player

Multitask

Oral and written communication

Ability to climb ladders

Limited supervision

Education

High School Diploma or GED

Two-year technical college degree in electronics/fiber/telecom

Network+ certification preferred

Tools

Greenlee

EXFO

OTDR

Power Meter

Job description

Highline Services, LLC is seeking a Broadband Technician to install, maintain, and service voice, video, and broadband networks across Escanaba, MI. The role involves copper/fiber work, NID/ONT, and inside wiring, with on-call duties and travel as needed.

Responsibilities include splicing, coax/DTM work, and coordinating with other teams to ensure service quality. Candidates should have a relevant degree and strong problem-solving, safety, and customer service skills.