Field-Based Product Support & Parts Growth Rep

Stephenson Equipment, Inc.; Prospect (Butler County); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

ESOP

Medical, Dental, Vision Insurance

401(k) with Company Match

Paid Time Off

Company Vehicle

Professional Training

Job summary

Stephenson Equipment, Inc. is seeking a Product Support Sales Representative to cover the Butler territory. You will drive aftermarket parts, service, maintenance agreements, and rental-related solutions by building strong customer relationships and collaborating with branch personnel.

The role emphasizes growing National Accounts with Sunbelt, United Rentals, and Herc Rentals, while expanding service programs and warranties to maximize equipment uptime and productivity.

Qualifications

• Associate degree or 6–12 months of related construction equipment experience.
• Ability to read, interpret, and communicate technical and business information.
• Strong written and verbal communication skills.

Responsibilities

• Achieve monthly, quarterly, and annual parts and service sales goals.
• Increase aftermarket parts and service sales in SEI's existing market.
• Develop and grow participation in service agreements and preventive maintenance programs.
• Serve as a customer advocate by identifying needs and delivering timely solutions.
• Expand attachment sales and rental revenue opportunities.
• Coordinate the sale of extended warranties and preventative maintenance contracts.
• Strengthen relationships with National Accounts and key customers.
• Develop and support customer feedback and satisfaction initiatives.
• Conduct daily field-based sales calls throughout the assigned territory.

Skills

Customer service

Relationship building

Sales motivation

Negotiation

Independent work

Time management

Organizational skills

Field-based sales

Equipment knowledge

Education

Associate degree

Related experience

Tools

JCB LiveLink

Maintenance checklists

Job description

Stephenson Equipment, Inc. is seeking a Product Support Sales Representative to cover the Butler territory. You will drive aftermarket parts, service, maintenance agreements, and rental-related solutions by building strong customer relationships and collaborating with branch personnel.

The role emphasizes growing National Accounts with Sunbelt, United Rentals, and Herc Rentals, while expanding service programs and warranties to maximize equipment uptime and productivity.