Field-Based Patient Services Specialist:Specimen Collection

The Health Alliance; Sandy Springs (GA); On-site; USD 36,000 - 60,000; Full time

Job summary

The Health Alliance is seeking an Observed Urine Specimen Collector to join our field-based team in Sandy Springs, GA. You will conduct observed collections, courier samples, and coordinate with our Draper lab to ensure timely processing and high-quality patient care.

This role requires strong attention to detail, excellent communication, and the ability to work independently across multiple locations while maintaining strict privacy and compliance standards.

Qualifications

• Experience in specimen collection or related medical field is preferred but not required.
• Strong organizational and communication skills are essential.
• Ability to work independently and prioritize tasks under pressure.
• Excellent record-keeping accuracy and attention to detail.
• Basic knowledge of medical terminology and laboratory information systems is a plus.
• Commitment to HIPAA and other patient privacy regulations.

Responsibilities

• Conduct observed urine specimen collections for patients of all ages.
• Travel between locations for collections, sample processing and couriering.
• Ensure smooth specimen workflow and timely delivery to meet company needs.
• Manage inventory and supplies for assigned locations.
• Provide excellent patient service while upholding company standards.
• Maintain compliance with regulations and quality assurance requirements.
• Troubleshoot collection and processing issues with clients and lab staff.
• Complete processing documentation and review as required.
• Collaborate with internal teams to improve processes.

Skills

Organizational skills

Communication skills

Interpersonal skills

Independent work

Prioritization

Stress management

Attention to detail

Verbal communication

Written communication

Adaptability

Compliance awareness

Medical terminology knowledge

LIS basics

Education

High School Diploma or equivalent

Job description

The Health Alliance is seeking an Observed Urine Specimen Collector to join our field-based team in Sandy Springs, GA. You will conduct observed collections, courier samples, and coordinate with our Draper lab to ensure timely processing and high-quality patient care.

This role requires strong attention to detail, excellent communication, and the ability to work independently across multiple locations while maintaining strict privacy and compliance standards.