Field-Based Homeless Outreach Case Manager

Mental Health Kokua; Honolulu (HI); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Dental Insurance

Supplemental & Pet Insurance

403B Retirement Plan

Identity Theft & Legal Protection

Paid Leave & Holiday Pay

Job summary

Mental Health Kokua is seeking a CIS Homeless Outreach Case Manager for Oahu to deliver field-based outreach and housing transition services to adults experiencing homelessness and mental illness. You will connect clients to community resources, advocate for stability, and coordinate care with partner agencies to overcome barriers on the path to recovery.

The role requires managing a caseload, performing assessments, documenting progress, and participating in supervision to ensure

Qualifications

• Minimum qualifications include a high school diploma and three years of work experience in human services.
• Preferred qualifications include a bachelor's degree with coursework in psychology or social work and experience supporting individuals with co-occurring mental health and substance use challenges.
• Candidates must demonstrate strong interpersonal, communication, and problem-solving abilities; be tolerant and effective in crisis situations; and have the flexibility to work non-traditional hours as needed.
• Required certifications and credentials include current CPR, First Aid, and TB Clearance; a valid Hawaii driver's license, vehicle insurance, safety inspection; and the ability to pass a criminal background check.
• Must be able to lift up to 25 lbs and travel throughout Oahu to engage clients in the field.

Responsibilities

• Maintain a caseload of up to 15 clients and meet with each client at least four times per month.
• Provide field-based outreach to engage adults with serious mental illness who are not connected to care.
• Use motivational interviewing, incentives, and relationship-building to establish trust and promote participation in services.
• Assess needs, coordinate referrals for psychiatric, medical, and housing services, and assist with obtaining identification and health plan enrollment.
• Complete and document clinical assessments, service plans, progress notes, and data reporting in accordance with agency and funding requirements.
• Participate in case conferencing and collaborate with the Continuum of Care, Ohana Health Plan, AMHD, and other providers to coordinate housing placement.
• Enter data in the HMIS and complete monthly reporting.
• Confirm insurance coverage and payer authorizations regularly.
• Maintain accurate, confidential client records and adhere to all state and federal regulations.
• Participate in supervision, training, and team meetings to ensure high-quality, person-centered services.
• Perform other duties as assigned by management.

Job description

Mental Health Kokua is seeking a CIS Homeless Outreach Case Manager for Oahu to deliver field-based outreach and housing transition services to adults experiencing homelessness and mental illness. You will connect clients to community resources, advocate for stability, and coordinate care with partner agencies to overcome barriers on the path to recovery.

The role requires managing a caseload, performing assessments, documenting progress, and participating in supervision to ensure