Field-Based Community Health Advocate - Impact & Equity

IMPaCT Care; Pittsburgh (Allegheny County); On-site; USD 47,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off and parental leave

Employer-provided life insurance

Employee assistance program (EAP)

Professional development fund and CHW:

Mileage reimbursement

Job summary

IMPaCT Care is seeking energetic Community Health Workers to support Highmark Health in Pittsburgh. You will work in community settings, visit clients in homes, clinics, and partner sites, and help connect people to care teams and resources.

This field-based CHW role emphasizes trust, cultural competence, and proactive outreach. You will document interactions in EPIC, participate in care huddles, and help address Social Determinants of Health to improve outcomes.

Qualifications

• High school diploma or equivalent.
• 1–3 years in community-based outreach, health education, or related work.
• Valid driver's license, must own a vehicle, have car insurance.
• Ability to pass background check and pre-employment screening.
• Flexibility to cover multiple locations across the area.

Responsibilities

• Build trust through consistent presence and culturally aligned, empathetic communication.
• Identify and address barriers to care: food insecurity, transportation, housing, and more.
• Connect patients to care teams and community resources; follow up to ensure needs are met.
• Document all client interactions, needs, assessments, and outcomes in the EPIC EMR system.
• Complete SDOH screenings and update care plans in a timely manner.
• Participate in integrated care huddles and collaborate with clinical teams.
• Use feedback and performance data to refine outreach and improve client outcomes.

Skills

Community engagement

Empathy

Communication

Cultural competency

Education

High school diploma or equivalent

Tools

Epic EMR

Job description

IMPaCT Care is seeking energetic Community Health Workers to support Highmark Health in Pittsburgh. You will work in community settings, visit clients in homes, clinics, and partner sites, and help connect people to care teams and resources.

This field-based CHW role emphasizes trust, cultural competence, and proactive outreach. You will document interactions in EPIC, participate in care huddles, and help address Social Determinants of Health to improve outcomes.