Field-Based Community Health Advocate

Jobtome; Ashtabula Township (ND); On-site; USD 23,000 - 44,000; Full time

Job summary

Jobtome is seeking a Community Health Worker to support community-based member advocacy and resource navigation. The role emphasizes non-clinical paraprofessional duties in home and community settings to assist vulnerable members with health care needs.

You will collaborate with the health care services team, help members maximize benefits, arrange transportation, schedule appointments, and connect to social services. Expect substantial local travel and ongoing member outreach.

Qualifications

• Minimum 1 year of health care experience with underserved or special needs populations or equivalent.
• CHW certification may be required for certain states.
• Valid and unrestricted driver’s license and reliable transportation for travel.
• Ability to multi-task while speaking with members.
• Excellent customer service skills.
• Organizational and time-management abilities.
• Willingness to learn other programs and software systems.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office applications.

Responsibilities

• Advocate for members and assist with health care needs.
• Provide non-clinical paraprofessional support in homes, nursing facilities, shelters, or provider offices.
• Help members navigate and maximize health plan benefits and schedule appointments.
• Assist with connecting to social services and community resources.
• Reach out to locate and support disconnected members with special needs.
• Conduct research to locate hard-to-reach members using available data and outreach.
• Participate in outreach activities, telephonic and face-to-face.
• Help maintain Medicaid eligibility and coordinate with financial resources.

Skills

Customer service

Time management

Verbal communication

Written communication

Multitasking

Education

CHW certification (state dependent)

Tools

Microsoft Office

Job description

Jobtome is seeking a Community Health Worker to support community-based member advocacy and resource navigation. The role emphasizes non-clinical paraprofessional duties in home and community settings to assist vulnerable members with health care needs.

You will collaborate with the health care services team, help members maximize benefits, arrange transportation, schedule appointments, and connect to social services. Expect substantial local travel and ongoing member outreach.