Community Health Navigator & Advocate

Jobtome; Powell (OH); On-site; USD 23,000 - 44,000; Full time

Job summary

Jobtome is seeking a Community Health Worker to support community-based member advocacy and resource navigation. You will act as a local advocate, helping vulnerable members manage healthcare needs and maximize benefits.

You will collaborate with the health care services team, perform non-clinical outreach, and assist with scheduling, transportation, and social services. Travel up to 80% locally is expected.

Qualifications

• Requires 1+ year health care experience with underserved populations.
• Driver's license and reliable transportation required for travel.
• Proficient in Microsoft Office and basic software systems.
• Excellent customer service, communication and organization.

Responsibilities

• Engages with members as an advocate and resource for health care needs.
• Collaborates with health care services team on field paraprofessional duties.
• Helps members navigate benefits, schedule appointments, arrange transportation, and follow up on prescriptions.
• Assists members in accessing social services (housing, food, employment, etc.).
• Outreach to locate and support disconnected members with special needs.
• Performs research to locate hard-to-reach members using available data.
• Participates in ongoing or project outreach activities (phone or in person).
• Guides members to maintain Medicaid eligibility and other resources.
• Local travel 50-80% may be required.

Skills

Healthcare experience

Driver's license

Reliable transportation

Multitasking

Customer service

Time management

Verbal and written communication

Microsoft Office

Willingness to learn

Bilingual (optional)

Cultural competence

Healthcare systems familiarity

Health education knowledge

Education

CHW certification (state dependent)

Certified Medical Assistant (CMA)

Job description

Jobtome is seeking a Community Health Worker to support community-based member advocacy and resource navigation. You will act as a local advocate, helping vulnerable members manage healthcare needs and maximize benefits.

You will collaborate with the health care services team, perform non-clinical outreach, and assist with scheduling, transportation, and social services. Travel up to 80% locally is expected.