Field-Based Community Case Manager - Impact Lives

True Mental Health Services; Houston (TX); On-site; USD 42,000 - 44,000; Full time

Benefits offered by this job

Flexible schedule

Mileage reimbursement

Bonus opportunities

PTO

Professional growth

Supportive team environment

Diverse workplace culture

Job summary

True Mental Health Services is seeking a Community Case Manager to support clients in accessing mental health, medical, educational, financial, and social resources. This field-based role travels to client homes and community settings, requiring compassionate, organized, and independent work.

You will assess needs, develop service plans, coordinate with schools and providers, and advocate for services while documenting progress and ensuring Medicaid compliance.

Qualifications

• Bachelor’s Degree from an accredited college or university in Psychology, Social Work, Medicine, Nursing, Rehabilitation Counseling, Sociology, Human Growth and Development, Gerontology, Special Education, Educational Psychology, Early Childhood Education, Early Childhood Intervention, Child Development Therapy, Human Services, Human Development, Family Studies or related behavioral health field
• Valid Texas driver’s license with acceptable driving history
• Reliable transportation with proof of insurance
• Ability to pass criminal background screenings
• Ability to transport clients in personal vehicle
• Comfortable providing services in homes and community settings

Responsibilities

• Provide comprehensive case management services to individuals experiencing mental health challenges in home and community settings
• Conduct service needs assessments and ongoing client evaluations
• Develop, implement, and review individualized service plans
• Connect clients with community resources and support services
• Coordinate care with providers, families, schools, medical professionals, and community agencies
• Advocate for clients to obtain needed services and benefits
• Monitor client progress and adjust services as needed
• Assist with discharge planning and aftercare coordination
• Maintain accurate clinical documentation and case notes within required timeframes
• Participate in daily team meetings and case reviews
• Complete chart audits and ensure Medicaid compliance standards
• Serve as a liaison between clients, families, referral sources, and providers
• Support clients experiencing psychiatric, substance use, or crisis-related challenges
• Maintain professionalism and compassionate care

Skills

Compassionate

Organized

Independent fieldwork

Rapport building

Community resources knowledge

Calm under pressure

Bilingual encouraged

Education

Bachelor’s Degree in Behavioral Health or related field

Job description

True Mental Health Services is seeking a Community Case Manager to support clients in accessing mental health, medical, educational, financial, and social resources. This field-based role travels to client homes and community settings, requiring compassionate, organized, and independent work.

You will assess needs, develop service plans, coordinate with schools and providers, and advocate for services while documenting progress and ensuring Medicaid compliance.