Field Based Clinical Practice Performance Coordinator - Chatsworth, CA

Nuvance Health; Los Angeles (CA); On-site; USD 41,000 - 81,000; Full time

Job summary

A healthcare organization seeks a Field Based Clinical Practice Performance Coordinator to enhance office workflows and engage with practices in Chatsworth, CA. The role promises a collaborative environment focusing on clinical improvement and community health, with full-time hours and potential overtime. Candidates should possess relevant healthcare experience and flexibility for travel.

Benefits

Comprehensive benefits package

Stock purchase options

401k contributions

Incentive programs

Qualifications

• 2 years of healthcare experience required.
• Ability to drive up to 75% of the time.
• Fluency in Spanish, Cantonese, Vietnamese, or Mandarin preferred.

Responsibilities

• Coordinate high-volume office workflows with Practice Relationship Managers.
• Conduct office assessments and develop action plans.
• Provide training and system support on tools.

Skills

Healthcare experience

Data analytics

Flexibility

Education

High school diploma or GED

Tools

Windows programs

Cozeva

Datacore

Job description

Optum CA is seeking a Field Based Clinical Practice Performance Coordinator in Chatsworth, CA

Optum is a clinician-led care organization dedicated to changing the way clinicians work and live. As part of the Optum Care Delivery team, you'll contribute to our vision of improving healthcare for everyone.

We provide clinical resources, data, and support to help you assist your patients in living healthier lives. Join a collaborative environment that values diversity and inclusion, and work towards the Quadruple Aim. We aim to empower you to live your best life both professionally and personally, while making a meaningful impact on community health through innovative practice initiatives.

Position Overview

This role involves driving clinical relationships and engagement with physician practices and members, collaborating with internal teams such as Network Contract Managers, Analytics, Medical Directors, Supportive Care Programs, and Market Leaders. Responsibilities include improving practice performance, managing chronic condition documentation, HEDIS, and STARs gap closure, providing education and reporting, and identifying performance improvement opportunities through data analytics and workflow enhancements.

The position is full-time, Monday to Friday, with flexibility to work any 8-hour shift between 8:30 AM and 5:00 PM PST. Occasional overtime may be required. The office is located at 9301 Oakdale Avenue, Chatsworth, CA 91311. Training will be onsite from 8:30 AM to 5:00 PM PST, Monday to Friday.

Primary Responsibilities

• Coordinate high-volume office workflows and programs with Practice Relationship Managers (PRMs).
• Conduct office assessments and develop supportive action plans.
• Maintain and update office action plans in collaboration with stakeholders.
• Host meetings and engagement sessions with offices and IPA staff.
• Provide training, system support, and education on tools like Cozeva and Datacore.
• Address system challenges and escalate as needed.
• Coordinate education sessions with medical directors.
• Support quality and risk documentation through chart reviews.
• Enter supplemental data and manage regional event planning for clinics and health fairs.
• Assist with workflows for high-volume offices and support PRMs with pursuit list generation.

Qualifications

Required:

• High school diploma or GED or equivalent work experience
• Must be 18 years or older
• At least 2 years of healthcare experience
• Ability to drive up to 75% of the time and reliable transportation
• Flexibility to work full-time, Monday to Friday, during business hours, with occasional overtime

Preferred:

• Experience with Windows programs (Word, Excel, PowerPoint, Outlook)
• Medical Assistant experience in a physician's office
• Knowledge of HEDIS and Risk Adjustment
• Fluency in Spanish, Cantonese, Vietnamese, or Mandarin

Compensation and Benefits

The salary range is $41,300 to $80,800 annually, based on experience and other factors. Benefits include a comprehensive package, incentive programs, stock purchase options, and 401k contributions. We are committed to equitable care and diversity, and are an equal employment opportunity employer.

Additional Information

OptumCare is a drug-free workplace requiring a pre-employment drug test. We support our mission to help people live healthier lives and address health disparities through equitable care.