Field-Based CFSP Care Coordination Specialist

Elevance Health (Anthem); North Carolina; Hybrid; USD 52,000 - 72,000; Full time

Job summary

Elevance Health is seeking a CFSP Managed Care Coordinator in North Carolina. The role operates field-based with 4–5 days on-site engagements, traveling to client sites and occasional office attendance for meetings. You will manage members’ individual service plans across physical, behavioral, I/DD, LTSS, and pharmacy needs.

Minimum BA/BS and 1 year of relevant experience; NC residency preferred. Colocation 1–3 days per week may be required, with broader travel as needed to support Medicaid plan

Qualifications

• BA/BS degree and minimum 1 year of experience with the target program population or related community-based orgs.
• Two years of experience with child welfare population preferred.
• Residence in North Carolina required or strongly preferred.
• Colocation may require reporting to office 1–3 days per week; travel to worksite as needed.

Responsibilities

• Provide integrated care coordination across physical, behavioral, and social services.
• Collaborate with County Child Welfare Worker to align health needs with permanency goals.
• Conduct telephone or in-person assessments using predefined questions.
• Identify members needing expanded services and coordinate with interdisciplinary teams.
• Oversee non-clinical needs for members with chronic illnesses to optimize resource use.

Skills

Field visits

Care coordination

Trauma‑informed care

Cross‑agency collaboration

Education

BA/BS degree

Health-related field preferred

Job description

Elevance Health is seeking a CFSP Managed Care Coordinator in North Carolina. The role operates field-based with 4–5 days on-site engagements, traveling to client sites and occasional office attendance for meetings. You will manage members’ individual service plans across physical, behavioral, I/DD, LTSS, and pharmacy needs.

Minimum BA/BS and 1 year of relevant experience; NC residency preferred. Colocation 1–3 days per week may be required, with broader travel as needed to support Medicaid plan