Field-Based Behavioral Health Technician - Crisis Outreach

Community Bridges; Phoenix (AZ); On-site; Full time

Job description

About CBI

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering residential, outpatient, inpatient, patient‑centered medical homes, medication‑assisted treatment, and crisis services for individuals experiencing crisis, opioid use disorder, homelessness, and mental illness across Arizona.

Job Summary

The Community Based Outreach Team Behavioral Health Technician (BHT) responds to calls dispatched by the CBI Access to Care Line and to transports from CBI facilities. In‑field assessment of each referral is conducted to determine the appropriateness of care in consultation with the CBI triage RN, particularly when severity in ASAM Dimensions 1, 2, or 3 is a concern. The BHT ensures accurate documentation of crisis intervention notes, trip tickets, and mobile crisis intervention field forms on every patient before the end of each shift.

Skills & Requirements

• High school diploma or GED (associate degree or higher preferred).
• At least 6 months of health‑care related experience with exposure to behavioral and medical crisis situations.
• Certified Behavioral Health Technician (BHT) in accordance with A.A.C. R9‑10‑101.
• Emergency Medical Technician certification (valid in Arizona) preferred.
• Current Arizona driver’s license, valid and in good standing.
• Clear 39‑month motor‑vehicle record.

Benefits & Growth Opportunities

• Medical, dental, vision, disability, and life insurance; hospital indemnity/critical illness, pet insurance, dependent‑care savings, health‑care savings, and 401(k) with employer match (100% vested upon enrollment).
• Generous PTO accrual plus a 5‑week PTO plan.
• Wellness programs and tuition reimbursement.
• Incentives and other benefits.
• Ongoing professional development and supportive leadership.

Work Culture

CBI values compassionate individuals who thrive in a safe, upbeat environment. The organization prioritizes work‑life balance and offers a competitive compensation structure.