Field-Based Behavioral Health Case Manager

Voices for Voices; Pikeville (KY); On-site; USD 54,000 - 117,000; Full time

Job summary

CVS Health in Kentucky seeks a licensed behavioral health professional to apply advanced clinical judgment, coordinate psychosocial wraparound services, and direct provider collaboration. The role focuses on assessing needs, planning care, and facilitating optimal, cost-effective outcomes for members.

You will lead interdisciplinary teams, support transitions of care, and advocate for community resources while ensuring HIPAA-compliant practice.

Qualifications

• Active, unrestricted licensure as an LCSW, LPC, LMFT, Psychologist, or other qualified behavioral health professional.
• Masters degree in Social Work, Counseling, Psychology, Human Services, or a related field.
• Minimum of three years of experience in behavioral health, case management, care coordination, or a related setting.
• Experience conducting behavioral health assessments and developing member-centered care plans.
• Knowledge of mental health, substance use disorders, trauma-informed care, recovery principles, and community-based services.
• Experience coordinating care across providers, families, community agencies, and other service systems.
• Strong communication, clinical judgment, documentation, and organizational skills.
• Ability to manage complex cases and support members with behavioral health and psychosocial needs.
• Proficiency with electronic health records and care management systems.
• Must reside in the Eastern Mountain Region of Kentucky (counties listed in posting).

Responsibilities

• Conduct behavioral health and psychosocial assessments.
• Develop, implement, and monitor individualized care plans.
• Coordinate services across behavioral health, medical, and community providers.
• Support discharge planning and transitions of care.
• Advocate for members and connect them to community resources.
• Monitor member progress, identify barriers, and facilitate problem-solving to improve outcomes.
• Participate in interdisciplinary care team meetings and provider collaboration.

Skills

LCSW/LPC/LMFT license

MSW/related master’s degree

BH experience (3+ years)

Behavioral health assessments

Care coordination across providers

Communication skills

Documentation skills

EHR experience

Education

Master’s degree in Social Work, Counseling, Psychology, Human Services, or related field

Job description

CVS Health in Kentucky seeks a licensed behavioral health professional to apply advanced clinical judgment, coordinate psychosocial wraparound services, and direct provider collaboration. The role focuses on assessing needs, planning care, and facilitating optimal, cost-effective outcomes for members.

You will lead interdisciplinary teams, support transitions of care, and advocate for community resources while ensuring HIPAA-compliant practice.