Field AV Installation Specialist

Planar; New York (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

75% employer-paid medical coverage

100% employer paid dental and vision

401k match

15 days paid PTO annually

Employee Assistance Program

Job summary

A leading technology firm is seeking a Field Installation Technician to perform installations and onsite support for their products. The role involves collaboration with engineers, training clients, and ensuring effective communication while managing technical challenges. Candidates must have an associate degree and 2-4 years of technical experience, with a focus on customer service and a strong understanding of electronics. Extensive travel and lifting are required, along with flexible scheduling for project demands.

Qualifications

• Ability to communicate effectively in writing.
• Comfortable working on a ladder for extended periods.
• Ability to travel extensively and work overtime.

Responsibilities

• Perform installation and service support for Planar products.
• Collaborate with engineers to resolve product issues.
• Provide training and certification for integrators.

Skills

Interpersonal skills

Customer service skills

Time management

Decision-making skills

Communication skills

Problem-solving

Ability to use standard hand tools

Basic electronics knowledge

Education

Associates degree or equivalent in a technical field

Tools

Microsoft Office Suite

Job description

A leading technology firm is seeking a Field Installation Technician to perform installations and onsite support for their products. The role involves collaboration with engineers, training clients, and ensuring effective communication while managing technical challenges. Candidates must have an associate degree and 2-4 years of technical experience, with a focus on customer service and a strong understanding of electronics. Extensive travel and lifting are required, along with flexible scheduling for project demands.