Field Automation Technician - Travel Heavy, Remote

SICK, Inc.; Minneapolis (MN); Remote; USD 53,000 - 78,000; Full time

Job summary

SICK, Inc. is seeking a field service engineer to travel extensively across North America, supporting SICK Services and Products. This remote role is ideally located near a major airport to facilitate frequent travel.

The role requires 80-90% travel with up to 10 weekends per year, providing onsite commissioning, installation, and training for key accounts such as UPS, FedEx, Retail, and Airport projects. Strong English communication and technical skills are essential.

Qualifications

• Two-year college degree or technical school or equivalent work experience required; four-year college degree preferred.
• Availability to work alternative schedules including weekends, nights, and on-call hours is required.
• Strong communication, organizational and interpersonal skills.
• Professional written and spoken English required.

Responsibilities

• Provide amazing customer service by effectively managing customer expectations.
• Build support structures and populate with SICK equipment; use hand tools and basic construction knowledge.
• Make electrical connections of SICK equipment and configure products using laptop and configuration software.
• Provide onsite commissioning of installed equipment following established criteria.
• Perform onsite start up support, monitor operated equipment, and make adjustments as needed.
• Troubleshoot, diagnose, and replace SICK equipment; create equipment configuration files.

Skills

Communication skills

Organizational skills

Interpersonal skills

English fluency

Travel readiness

Education

Two-year college degree or technical school

Four-year college degree preferred

Tools

SOPAS

CLV Setup

MSC800

SIM2000

Microsoft Office

CRM

Job description

SICK, Inc. is seeking a field service engineer to travel extensively across North America, supporting SICK Services and Products. This remote role is ideally located near a major airport to facilitate frequent travel.

The role requires 80-90% travel with up to 10 weekends per year, providing onsite commissioning, installation, and training for key accounts such as UPS, FedEx, Retail, and Airport projects. Strong English communication and technical skills are essential.