Field Auto Damage Claims Adjuster — Company Car & Benefits

VetJobs; Traverse City (MI); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) with company match up to 6%

Medical, dental & vision insurance

Wellness programs

Health Savings Account (HSA) / Health

Paid time off

Job summary

Progressive is seeking an auto damage claims adjuster to serve as the main contact for customers, directing the repair process from start to finish. The role involves managing your own inventory in the field, negotiating with body shops, and assessing liability with a focus on accuracy and customer service.

Occasional office reporting is possible. The position covers Traverse City, MI or Petoskey, MI territories, with a home-office flex and extensive driving.

Qualifications

• Minimum qualifications: a minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience.
• {OR} Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
• {OR} Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
• Valid driver's license, auto insurance, and compliance with Progressive's driving standards and/or policies.

Responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines.
• Negotiate repair process with body shops.
• Document information related to the claim and make decisions consistent with claims standards and local laws.
• Evaluate and handle claim payments and resolution of claims without payments.
• Review and determine validity of any supplement requests.

Education

High School/GED

Job description

Progressive is seeking an auto damage claims adjuster to serve as the main contact for customers, directing the repair process from start to finish. The role involves managing your own inventory in the field, negotiating with body shops, and assessing liability with a focus on accuracy and customer service.

Occasional office reporting is possible. The position covers Traverse City, MI or Petoskey, MI territories, with a home-office flex and extensive driving.