Field Auto Claims Adjuster: Mobile with Company Car

Progressive; Belmont (CA); On-site; USD 53,000 - 65,000; Full time

Benefits offered by this job

401(k) match up to 6%

Medical, dental & vision insurance

Wellness programs

Flexible spending accounts (FSA)

Job summary

Progressive is seeking an auto damage claims adjuster to serve as the primary contact for customers and manage repair processes from start to finish. The role requires independence with field responsibilities and occasional office reporting, with extensive collaboration with body shops.

Ideal candidates show leadership, conflict management, and meticulous attention to detail, along with a passion for customer service.

Qualifications

• Minimum four years of relevant work experience with one year appraisal/estimatics or insurance experience.
• Associate's degree plus three years relevant work experience with one year appraisal/estimatics or insurance experience.
• Bachelor's degree plus one year appraisal/estimatics or insurance experience.
• Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies.

Responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines.
• Negotiate repair process with body shops.
• Document information related to the claim and make decisions consistent with claims standards and local laws.
• Evaluate and handle claim payments and resolution of claims without payments.
• Review and determine validity of any supplement requests.

Skills

Leadership

Conflict management

Attention to detail

Customer service

Negotiation

Education

Associate's degree

Bachelor's degree

Job description

Progressive is seeking an auto damage claims adjuster to serve as the primary contact for customers and manage repair processes from start to finish. The role requires independence with field responsibilities and occasional office reporting, with extensive collaboration with body shops.

Ideal candidates show leadership, conflict management, and meticulous attention to detail, along with a passion for customer service.