Field Audit Representative - DTLA, Santa Monica, West LA

Workers' Compensation Insurance Rating Bureau of California (WCIRB)

California (MO)

Hybrid

USD 70,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision benefits

401K and pension plan

Paid time off

Wellness benefits

Work from home

Job summary

A leading insurance organization is hiring a Field Audit Representative for a field-based role involving inspections and audits of businesses concerning workers’ compensation insurance. Candidates must hold a Bachelor’s degree or have relevant experience. Competitive benefits and a commitment to workplace diversity are emphasized.

Qualifications

Bachelor’s degree or 3 years of relevant experience in audit.
Proficiency in basic payroll auditing.
Excellent communication skills for reports.

Responsibilities

Conduct interviews and inspections to classify businesses.
Prepare and submit classification inspection reports.
Verify payroll audits for proper classification.

Skills

Interpersonal skills

Analytical skills

Basic mathematical skills

Self-motivation

Attention to detail

Education

Bachelor’s degree in relevant areas

3 years of Premium Audit experience

Tools

Microsoft Word

Microsoft Excel

Job description

Overview

Field Audit Representative - DTLA, Santa Monica, West LA

Base pay range: $70,000.00/yr - $90,000.00/yr

WCIRB provided pay range note: This range is provided by Workers' Compensation Insurance Rating Bureau of California (WCIRB). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Join the WCIRB as a Field Representative. Field Representative - Covered Areas: West Los Angeles, Santa Monica, Downtown Los Angeles. This is a field-based position, with work performed from a home office and travel to insureds’ locations as required.

For over a century, the WCIRB has been California\'s trusted provider of actuarially based information and research, advisory pure premium rates and educational services integral to a healthy workers' compensation system. The WCIRB is a California unincorporated, private, nonprofit association comprised of all companies licensed to transact workers' compensation insurance in California. The operations are funded primarily by membership fees and assessments; no state money is used. The WCIRB employs approximately 175 people with an average tenure of over 10 years and is committed to a healthy, safe and diverse work environment.

Summary

This is a field-based position, with work performed from a home office and travel to insureds' locations as required.

The Field Representative uses significant independent judgment in applying knowledge of the workers’ compensation insurance standard classification system and WCIRB procedures to analyze information collected and determine the standard classifications that apply to a policyholder’s operations. Working independently, the Field Representative is responsible for (1) classification inspection reports, (2) Test Audits of payroll, (3) Test Audits of claims classifications, and (4) general email and phone correspondence with insurers, agents and brokers and employers.

Core areas of responsibility include:

Field Representatives are expected to meet established quality and quantity requirements including production and quality objectives for inspections and Test Audits.
Deliver a positive customer experience by interacting with California business owners with accessibility, responsiveness, and professional conduct.

Essential Duties and Responsibilities

Interviews policyholders and inspects their premises to obtain information needed to properly classify their business operation for workers’ compensation insurance purposes.
Prepares, proofreads and submits classification inspection reports describing the employer’s business.
Examines insurers’ payroll audits and policyholders’ payroll records to verify the proper reporting of exposure by classification for unit statistical purposes.
Conducts claims classification audits to verify the classifications assigned by insurers to reported claims.
Prepares, proofreads and submits the results of Test Audits and claims classification audits.
Conducts ride along with team members and other employees from home office (as needed).
Prepares general correspondence including setting appointments, emails and phone calls to employers, insurers, agents and brokers.

Qualifications

To perform this job successfully, the individual must be able to execute the tasks discussed in this job description. Reasonable accommodations, as required by ADA, may be made to enable individuals with disabilities to perform the essential functions.

Bachelor’s degree (including completed courses in relevant areas such as business administration, accounting, bookkeeping, mathematics, risk management, accounting, and communication) or a minimum of 3 years of Premium Audit experience with an insurance carrier/fee audit company or equivalent experience that demonstrates the required writing, analytical and computer skills.
Proficiency in basic workers’ compensation payroll auditing and general understanding of the administration of the standard classification system.
Proficiency in Word and Excel.
Position requires a self-starter who can work independently and meet production goals.
Excellent interpersonal skills and the ability to interface with a variety of individuals in different settings or work conditions.
Sufficient mathematical skills to understand payroll records to conduct a payroll audit.
Solid language skills to communicate clearly with co-workers and people outside the WCIRB, and to write and proofread inspection reports that are sent directly to the insurer without secondary review.

Certificates, Licenses, Registrations

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

40%-60% time spent either at policyholders’ locations or traveling thereto. Actual travel time varies with assigned territory. Travel may require overnight stays away from home.
40%-60% time spent at Field Representative’s home office engaged in preparing for, researching, and producing classification inspection reports and test audit reports.
On-site inspections involve exposure to a variety of work conditions.
Success partly depends on effective time management skills, self-motivation, excellent follow through and comfort with working independently and alone most of the time.
Work requires attention to detail over long periods of time.
Work is performed at fast, accurate pace and in an occasionally stressful environment.
Work requires that certain production goals be met.

At the WCIRB, we go the extra mile to keep our employees happy and healthy.

Proud to be recognized as a Plan Sponsor of the Year finalist for our commitment to retirement readiness through strong 401k and pension offerings.

Some of our benefits and perks include:

Medical, dental and vision benefits
Competitive PTO Program
Wellness benefits
401K and pension plan
Social activities

WCIRB is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.