Field Assurance Lab Technician: Imaging & Sample Shipping

Katalyst CRO; Tempe (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

Katalyst CRO is seeking a Technician for Field Assurance to oversee daily operations in the Field Assurance Lab, handling complaint samples shipping and receiving, and coordinating image reviews promptly. The role emphasizes GDP/GLP adherence and a professional interface with internal and external customers.

Responsibilities include documenting samples, managing kit requests (domestic and international), tracking shipments, and maintaining documentation and trackers.

Qualifications

• High school diploma or GED, or equivalent.
• Associated degree or equivalent experience.
• Experience with sample handling in a lab environment preferred.

Responsibilities

• Document complaint samples received in the Field Assurance Lab for evaluation.
• Support daily requests for sample return kits, ship domestically and internationally, track and communicate with requestors.
• Ensure accurate and timely shipping of sample return kits.
• Track shipping inventory and order supplies through approved vendors.
• Oversee image/video review requests; run TrackWise queries and maintain trackers.
• Maintain GDP when recording preliminary and sample analysis results.
• Escalate unexpected issues to Supervisor/Manager.
• Maintain GLP in line with biosafety lab practices.
• Maintain a clean, safe work environment.
• Maintain professional relationships with customers and support staff.
• Store and dispose of complaint samples per procedures.
• Support continuous improvement of lab processes.
• Understand and follow procedures and regulatory requirements.

Skills

Communication

Detail-oriented

Independent work

Problem solving

MS Office

Lifting 50 lbs

Education

High school diploma / GED

Associate degree or equivalent

Tools

TrackWise

FedEx shipping system

Job description

Katalyst CRO is seeking a Technician for Field Assurance to oversee daily operations in the Field Assurance Lab, handling complaint samples shipping and receiving, and coordinating image reviews promptly. The role emphasizes GDP/GLP adherence and a professional interface with internal and external customers.

Responsibilities include documenting samples, managing kit requests (domestic and international), tracking shipments, and maintaining documentation and trackers.