Field Applications Engineer

PanelClaw, Inc. An Enstall Company; Northern (KY); Hybrid; USD 100,000 - 112,000; Full time

Benefits offered by this job

PTO

401(k) match

Educational assistance

12 holidays

Parental leave

Job summary

IronRidge, part of Enstall Solar Group, is seeking a Field Applications Engineer to cultivate business opportunities through technical product application support, demonstrations, and direct customer visits. You will expand IronRidge's network, design PV layouts, and coordinate training for sales teams and distributors.

The role requires 3–5 years of related experience or a 4-year degree, comfort with heights, and proficiency in Salesforce and MS Excel.

Qualifications

• Plan territory technical sales visits, events, trainings and coordinate training material.
• Ability to read, analyze, and interpret technical documentation and regulations.
• Ability to lift up to 50 lbs and work at heights (rooftop).
• Experience with Salesforce/CRM and Excel; ability to learn new tools.
• Spanish a plus.

Responsibilities

• Plan territory technical sales visits, events, trainings.
• Generate training reports for customer and sales engagements.
• Coordinate on-the-ground training for new opportunities on roofs.
• Provide feedback to product teams for improvements.
• Design PV layouts to support sales and end users.
• Document application support questions and calls.
• Report on market trends and competitive landscape.

Skills

Salesforce

MS Excel

Public speaking

Rooftop safety

Education

Bachelor's degree

Tools

PV design software

Job description

IronRidge® , an Enstall® company, designs and manufactures structural hardware for residential and commercial solar systems. Under Enstall Solar Group's corporate umbrella, along wit, Quick Mount, and PanelClaw, we are part of the largest rooftop solar mounting and racking hardware group in the U.S. For over 30 years, we have worked closely with solar professionals to build strong, simple, and cost-effective products. IronRidge is NSF® Certified to ISO 9001, maintaining the highest of quality management standards.

What You'll Do

The Field Applications Engineer is primarily responsible for cultivating business opportunities through activities such as technical product application support, product demonstrations, joint calls with sales personnel, direct customer visits, and product training. The FAE diligently expands IronRidge's network of influence and leverages their expertise to continually promote the IronRidge value proposition.

• Plan territory technical sales visits, events, trainings
• Generate training reports to ensure all customer and sales engagements are being accounted for and captured
• Coordinate and provide on-the-job (OJT) training for new opportunities on the ground and rooftop
• Provide customer feedback on improvements to products and/or training content.
• Leverage professional network, coordinating training and with non-competing solar manufacturers in an effort to generate product demand.
• Organize and assist in the development of curriculum for new products/services, including reference library, multimedia visual aids, and other educational material
• Maintain records as needed and report on relevant changes in the weekly meeting to keep everyone appraised of changes in products, market trends, and code compliance.
• Regularly report on competitive landscape of region and other market intelligence
• Design PV layouts in IR and other PV design software to support Sales, Distributors, and End Users
• Accurately document application support questions and calls
• Provides feedback to Engineering and Product Teams for product development
• Perform any additional duties as assigned.

What You'll Bring

• Three to five years related experience and/or training or a bachelor's degree from a 4-year college or university; or equivalent combination of experience and education.
• Ability to read, analyze, and interpret professional journals, technical installation and engineering, procedures, and governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to lift and carry solar modules up to 50 lbs
• Must be comfortable working at heights, including rooftop
• Familiarity with Salesforce (CRM systems), and MS Excel and able to learn and adapt to a variety of software tools.
• Competency in solar layout, design, mounting, waterproofing, and racking for residential and light commercial installations.
• Ability to speak in public to small and large groups.
• OSHA 10 Construction required
• Spanish a plus

Where You'll Be Located

This position is based in Northeast with a preference for candidates in New England.

What We'll Offer

We offer competitive compensation determined by each individual's relevant experience, skills, education, and location. We anticipate the base salary for this position to be between $100,000-$112,000/annually, if located in the New Englandmarket. In addition to base salary, Enstall Solar Group employees are eligible for either an annual bonus or commission, depending on their position. If your desired salary falls outside of these rates, we hope you'll still apply, as there may be other positions that better align.

In addition to a competitive benefit package, we offer team members perks such as paid time off (PTO), a long term incentive plan, 401(k) match, development opportunities, educational assistance, 12 observed company holidays, paid parental leave, and a collaborative, inclusive culture just to name a few!

Who We Hire

Enstall Solar Group is a global organization and places high value on creating a diverse and inclusive workforce, providing equal opportunity for all applicants and staff. All qualified applicants for employment will be considered without regard to race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws.

If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at [e-mail] or by phone at 510-278-9353. Enstall will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

We encourage authenticity and invite you to join us each day just as you are.