Field Applications Engineer

IronRidge, Inc; Andover, Northern (MA, KY); Hybrid; USD 100,000 - 112,000; Full time

Benefits offered by this job

PTO

401(k) match

Educational assistance

Paid holidays

Parental leave

Job summary

IronRidge, Inc is seeking a Field Applications Engineer to cultivate business opportunities through technical product application support, demonstrations, joint calls with sales, and on-site visits. You will train customers and provide on-the-ground guidance for rooftop installations across the Northeast/New England region.

Ideal candidates have 3–5 years of related experience or a relevant bachelor’s degree, familiarity with Salesforce and Excel, and the ability to design PV layouts and assess

Qualifications

• Requires ability to read and interpret technical docs and regulations.
• Strong communication and presentation skills for customer engagements.
• Experience supporting sales teams and conducting product trainings.

Responsibilities

• Plan territory technical sales visits, events, trainings.
• Generate training reports for customer and sales engagements.
• Provide on-the-job training for opportunities on ground and rooftop.
• Gather customer feedback to improve products and training content.
• Coordinate training with other solar manufacturers to generate product demand.
• Develop curriculum and educational materials for new products/services.

Skills

Public speaking

Technical product application

Customer relationship

Education

Bachelor's degree in engineering or related field

Tools

Salesforce

MS Excel

PV design software

Job description

IronRidge® , an Enstall® company, designs and manufactures structural hardware for residential and commercial solar systems. Under Enstall Solar Group's corporate umbrella, along wit, Quick Mount, and PanelClaw, we are part of the largest rooftop solar mounting and racking hardware group in the U.S. For over 30 years, we have worked closely with solar professionals to build strong, simple, and cost-effective products. IronRidge is NSF® Certified to ISO 9001, maintaining the highest of quality management standards.

What You'll Do

The Field Applications Engineer is primarily responsible for cultivating business opportunities through activities such as technical product application support, product demonstrations, joint calls with sales personnel, direct customer visits, and product training. The FAE diligently expands IronRidge's network of influence and leverages their expertise to continually promote the IronRidge value proposition.

• Plan territory technical sales visits, events, trainings
• Generate training reports to ensure all customer and sales engagements are being accounted for and captured
• Coordinate and provide on-the-job (OJT) training for new opportunities on the ground and rooftop
• Provide customer feedback on improvements to products and/or training content.
• Leverage professional network, coordinating training and with non-competing solar manufacturers in an effort to generate product demand.
• Organize and assist in the development of curriculum for new products/services, including reference library, multimedia visual aids, and other educational material
• Maintain records as needed and report on relevant changes in the weekly meeting to keep everyone appraised of changes in products, market trends, and code compliance.
• Regularly report on competitive landscape of region and other market intelligence
• Design PV layouts in IR and other PV design software to support Sales, Distributors, and End Users
• Accurately document application support questions and calls
• Provides feedback to Engineering and Product Teams for product development
• Perform any additional duties as assigned.

What You'll Bring

• Three to five years related experience and/or training or a bachelor's degree from a 4-year college or university; or equivalent combination of experience and education.
• Ability to read, analyze, and interpret professional journals, technical installation and engineering, procedures, and governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to lift and carry solar modules up to 50 lbs
• Must be comfortable working at heights, including rooftop
• Familiarity with Salesforce (CRM systems), and MS Excel and able to learn and adapt to a variety of software tools.
• Competency in solar layout, design, mounting, waterproofing, and racking for residential and light commercial installations.
• Ability to speak in public to small and large groups.
• OSHA 10 Construction required
• Spanish a plus

Where You'll Be Located

This position is based in Northeast with a preference for candidates in New England.

What We'll Offer

We offer competitive compensation determined by each individual's relevant experience, skills, education, and location. We anticipate the base salary for this position to be between $100,000-$112,000/annually, if located in the New Englandmarket. In addition to base salary, Enstall Solar Group employees are eligible for either an annual bonus or commission, depending on their position. If your desired salary falls outside of these rates, we hope you'll still apply, as there may be other positions that better align.

In addition to a competitive benefit package, we offer team members perks such as paid time off (PTO), a long term incentive plan, 401(k) match, development opportunities, educational assistance, 12 observed company holidays, paid parental leave, and a collaborative, inclusive culture just to name a few!

Who We Hire

Enstall Solar Group is a global organization and places high value on creating a diverse and inclusive workforce, providing equal opportunity for all applicants and staff. All qualified applicants for employment will be considered without regard to race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws.

If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at [e-mail] or by phone at 510-278-9353. Enstall will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

We encourage authenticity and invite you to join us each day just as you are.