Field Applications Engineer

Sensata Technologies; Attleboro (MA); On-site; USD 82,000 - 112,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Education reimbursement

401(k) with company match

Paid time off

Job summary

Sensata Technologies is seeking a Field Applications Engineer for the Industrial product portfolio within the FAE Americas group, supporting HVAC and clean energy customers from Attleboro, MA. This role interfaces with engineering, sales and cross functional teams to deliver technically-driven customer solutions.

You will travel to customer sites 35–40% of the time, provide onsite technical support to sales, and help translate customer needs into robust product configurations while maintaining

Qualifications

• A university degree is required or equivalent relevant work experience.
• Must be a team player capable of handling multiple competing tasks in a fast-paced environment.
• Strong communication skills; oral, written and presentation.
• Strong organization, planning and time management skills.
• Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel).
• Strong interpersonal & collaboration skills to work with all levels of the organization.
• Willingness to travel to customer sites 35–40%.

Responsibilities

• Utilizes knowledge of engineering principles in the design, development, analysis and release of products throughout the product life cycle.
• Act as key customer interface with an emphasis on technical problem solving and support existing customers on new product development projects.
• Communicate business and technical information between the customer and Sensata.
• Develop and maintain a technical understanding of Sensata’s products and competitor offerings.
• Participate in failure analysis and prepare reports of findings.
• Ensure projects meet customer requirements and quality standards.

Skills

Team player

Strong communication

Organization & time mgmt

Microsoft Office

Interpersonal & collaboration

Travel 35-40%

Education

Bachelor's degree

Tools

Microsoft Office

Job description

As part of Sensata’s Industrial Business Unit, the Field Applications Engineer (FAE) will focus on the Industrial product portfolio interfacing with our customers. The role works as part of the FAE Americas group who works closely with engineering, sales, and cross functional areas. This role interfaces with HVAC and clean energy customers.

General Responsibilities

• Utilizes knowledge of engineering principles & practices in the design, development, analysis and release of products throughout the product life cycle
• Act as key customer interface with an emphasis on technical problem solving. Support existing customers on new product development projects under development
• Communicate business and technical information between the customer and Sensata
• Develop and maintain an technical understanding of Sensata’s products and competitor product offerings
• Key participant in failure analysis examinations and prepare Failure Analysis Reports of findings
• Ensure projects meet customer requirements and quality standards
• Creates design failure modes and effects analysis
• Perform engineering analyses. Review product specifications and utilize computer aided engineering applications to apply conditions, replicate performance, and evaluate the manufacturability of products
• Help develop and refine 'standard' product configurations that capitalize on the company's strengths and products. Provide onsite technical assistance to the sales team at industry trade shows and customer demonstrations
• Negotiate technical specifications
• Respond to requests for proposals and assist in the preparation of quotations for standard and custom products
• Establish strong relationships with existing customer base at all levels; understand their business strategy and customer applications
• Knowledge of basic electrical circuits, microelectronic assembly, statistical methods, process control fundamentals and product test processes
• Familiarity with manufacturing methods – welding, brazing, soldering, adhesive bonding, machining, stamping, molding and forming. Basic knowledge of a core manufacturing processes (Calibration, Final Function Transfer, leak testing, welding/soldering, adhesive and gel dispensing)
• Establish and maintain customer engineering relations

Experience / Qualifications

• A university degree required (i.e. Bachelors degree) or equivalent relevant work experience.
• Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands.
• Strong communication skills; oral, written and presentation.
• Strong organization, planning and time management skills to achieve results.
• Strong personal and professional ethical values and integrity.
• Holds self-accountable to achieving goals and standards.
• Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel).
• Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers.
• Familiarity with Insulation Monitoring Devices, Refrigerant Leak Detection Sensors, Circuit Breakers. (Plus)
• Advises on technical problem resolutions in customer interface meetings and through our tech support team on daily basis.
• Experience with customer interaction face to face, on calls and presentations.
• Lead technical engagement with customer focusing on industrial products.
• Needs to be able to travel to customers site for technical presentations, supporting our sales group. (Travel 35% - 40%)
• Support technical problem resolution and give product training to our distributors.
• Strong preference for candidates based in the East Coast or Midwest regions.

Base Salary Range: $81,600.00 - $112,200.00 At Sensata, our employees are the key to our success and growth. We recognize that each individual brings their own unique experience, therefore the base salary range information shown above is a general guideline only. Sensata considers several factors when extending an offer, including, but not limited to, a candidate’s experience and qualifications, as well as internal equity, market and business considerations.

In addition to base salary, Sensata offers competitive medical, dental, vision, life and disability insurance plans, along with education reimbursement, wellness programs, a 401(k) retirement plan with Company matching, and a variety of paid time off, such as vacation or flex-time, sick, bereavement, and parental leave. Certain positions are also eligible for short-term incentive and long-term incentive programs.

SmarterTogether Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication As OneSensata, we are working together to make things work together

Sensing is what we do. In fact, our name Sensata comes from the Latin word sensate for ‘those gifted with sense’. Our focus on sensing is also reflected in our logo, which spells Sensata in Braille.

Sensata Technologies is a global industrial technology company striving to create a safer, cleaner, more efficient and electrified world. Through its broad portfolio of mission‑critical sensors, electrical protection components and sensor‑rich solutions, Sensata helps its customers address increasingly complex engineering and operating performance requirements. With more than 18,000 employees and global operations in 13 countries, Sensata serves customers in the automotive, heavy vehicle & off-road, industrial, and aerospace markets.

Note to applicants for positions in the United States: Sensata Technologies, Inc. (US) is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual who requires a reasonable accommodation in connection with the hiring process and/or to perform the essential functions of the position for which you applied, please make a request to the recruiter or contact [e-mail].

Diversity Statement We are dedicated to ensuring our employees feel a sense of belonging and respect every day. We believe that every individual has unique insights that others can learn from. Working at Sensata means you can bring your whole self to the table. Our goal is to achieve fair representation of women, minorities, veterans, people with disabilities, and all types of diversity among all levels in our organization.