Field Application Scientist, France

Mission Bio; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a motivated Field Applications Scientist to join their dynamic team. This role combines technical expertise in bioinformatics with customer engagement, playing a crucial part in pre-sales support and market development. You will work closely with sales and marketing teams, ensuring customer success while expanding the reach of innovative cancer research technologies. If you are passionate about making a difference in healthcare and have a strong background in molecular biology and NGS, this opportunity offers a chance to contribute to groundbreaking advancements in cancer treatment. Join a collaborative environment where your skills will be valued and your impact felt.

Qualifications

• 3+ years lab experience with knowledge of molecular biology and NGS.
• Experience in customer-facing roles in the life sciences industry.

Responsibilities

• Provide pre-sales and post-sales support, including product demonstrations.
• Engage with customers for training on experimental design and data interpretation.
• Support market development by identifying customer needs.

Skills

Oral and written communication skills

Interpersonal skills

Organizational skills

Analytical skills

Problem-solving skills

Time management skills

Ability to prioritize tasks

Education

BSc with 5+ years experience

MS with 3+ years experience

PhD preferred

Tools

Salesforce

Microsoft tools

Google tools

Job description

About Mission Bio

Mission Bio is a well-funded Series C company based in South San Francisco, California. Our mission is to enable our customers to eradicate cancer. We do so with our innovative microfluidic system that is the leader in the high throughput single cell, multi-omics space that is used by major cancer centers and pharma / biopharma companies globally to better characterize cancer as well as providing solutions to accelerate therapeutic development, such as the future standard of care in cell and gene therapy.

We are a dynamic and diverse team. We live by the culture of "One Cell One Team One Vision". We are collaborative, we are driven, and we are curious.

Field Applications Scientist - France

We are looking for a highly motivated individual to join the Commercial Team as a Field Applications Scientist. This exciting and challenging role combines the responsibilities of a traditional Field Applications Scientist (FAS) with foundational bioinformatics expertise. You will play a key role in pre-sales engagement, market development, customer onboarding, data interpretation, and platform troubleshooting. The ideal candidate will be instrumental in expanding the reach of Mission Bio's platform, working closely with the Sales and Marketing teams to drive adoption and ensure customer success.

This role specifically supports the French territory. Fluency in both English and French is required. Experience working within the French healthcare or academic research environment is advantageous. Candidates must be based in France and have a strong network within French clinical, academic, or biopharma settings. Experience with INSERM, CNRS, or public-private partnerships and understanding of French grant and funding mechanisms is highly desirable.

Duties and Responsibilities:

1. Provide both pre-sales and post-sales support, including technical seminars, product demonstrations, and customer onboarding.
2. Engage directly with prospective and current customers to deliver high-quality training on experimental design and data interpretation.
3. Support market development activities with the commercial team by identifying customer needs and tailoring messaging accordingly.
4. Act as the primary liaison between customers and internal teams including Product Management, Marketing, and R&D.
5. Assist customers in the analysis of NGS data, including variant calling and single-cell sequencing workflows.
6. Providing VoC feedback to team members, account managers and corporate leadership.
7. Documenting routine activities and customer interactions with Salesforce.
8. Maintain detailed records of customer interactions and case resolutions using CRM software (e.g., Salesforce.com).
9. Document and relay customer feedback to internal stakeholders to help shape future product features.
10. Support strategic initiatives such as trade shows, workshops, and field-based collaborations.
11. Travel up to 60% to customer sites, conferences, and regional meetings.

Required Skills:

1. Strong oral and written communication skills with proven success in presenting to scientific audiences.
2. Demonstrated ability to work both independently and collaboratively in a cross-functional team.
3. Excellent interpersonal and customer service skills.
4. Excellent organizational skills and attention to detail.
5. Excellent time management skills with a proven ability to meet deadlines.
6. Strong analytical and problem-solving skills.
7. Ability to prioritize tasks.
8. Proficient with Microsoft and Google tools.

Education and Experience:

1. Minimum of 3 years lab or relevant experience with strong knowledge of molecular biology, NGS, cancer biology, and/or informatics.
2. Field applications or customer-facing support experience in the life sciences industry is highly desirable.
3. Experience working with bioinformatics tools and pipelines is a plus. Familiarity with single-cell multi-omics data and the ability to interpret such datasets is essential.
4. A minimum of a BSc with 5+ years experience, or MS with 3+ years, PhD preferred.

Travel:

1. Must be willing to travel up to 60%. Ability to manage a large territory.

Mission Bio is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status or any other characteristic protected by federal, state or local laws.