Field Application Engineer: Wireless & Protocol Test

Ellisys; Gilbert (AZ); On-site; USD 70,000 - 90,000; Full time

Job summary

A technology company in Gilbert, AZ is looking for a Field Application Engineer with a strong background in wired and wireless communications. You will assist customers in solving technical issues, maintain support cases using tools like Jira, and contribute to technical specifications. Candidates must have a degree in electrical engineering or a similar field and knowledge of USB, Bluetooth, and Wi-Fi protocols. Excellent communication skills are essential. This is an on-site role with occasional travel requirements.

Qualifications

• Bachelor's or master's degree in electrical engineering or a similar discipline.
• Strong background in test verification, validation, or qualification testing.
• Knowledge of protocol test solutions, USB, Bluetooth, and Wi-Fi.

Responsibilities

• Assist customers in solving technical issues.
• Track and maintain support cases using specialized software.
• Train customers in use of our products.
• Contribute to the development of technical specifications.
• Occasional domestic travel to support industry testing events.

Skills

Test verification or validation

Protocol test solutions

USB knowledge

Bluetooth knowledge

Wi-Fi knowledge

Excellent verbal communication

Excellent written communication

Education

Bachelor’s or master’s degree in electrical engineering

Tools

Jira

CRM applications

Job description

A technology company in Gilbert, AZ is looking for a Field Application Engineer with a strong background in wired and wireless communications. You will assist customers in solving technical issues, maintain support cases using tools like Jira, and contribute to technical specifications. Candidates must have a degree in electrical engineering or a similar field and knowledge of USB, Bluetooth, and Wi-Fi protocols. Excellent communication skills are essential. This is an on-site role with occasional travel requirements.