Field Application Engineer

Ellisys; Gilbert (AZ); On-site; USD 70,000 - 90,000; Full time

Job summary

A technology company in Gilbert, AZ is looking for a Field Application Engineer with a strong background in wired and wireless communications. You will assist customers in solving technical issues, maintain support cases using tools like Jira, and contribute to technical specifications. Candidates must have a degree in electrical engineering or a similar field and knowledge of USB, Bluetooth, and Wi-Fi protocols. Excellent communication skills are essential. This is an on-site role with occasional travel requirements.

Qualifications

• Bachelor's or master's degree in electrical engineering or a similar discipline.
• Strong background in test verification, validation, or qualification testing.
• Knowledge of protocol test solutions, USB, Bluetooth, and Wi-Fi.

Responsibilities

• Assist customers in solving technical issues.
• Track and maintain support cases using specialized software.
• Train customers in use of our products.
• Contribute to the development of technical specifications.
• Occasional domestic travel to support industry testing events.

Skills

Test verification or validation

Protocol test solutions

USB knowledge

Bluetooth knowledge

Wi-Fi knowledge

Excellent verbal communication

Excellent written communication

Education

Bachelor’s or master’s degree in electrical engineering

Tools

Jira

CRM applications

Job description

Ellisys is seeking a Field Application Engineer (FAE) with a background in wired and wireless communications technologies, experience in protocol test & measurement tools, and an ability to work closely with customers to expeditiously understand and solve complex technical issues.

Our customers include the world’s largest technology companies as well as smaller developers, working across a variety of markets and product categories, including silicon developers, makers of consumer electronics, wireless radio manufacturers, IP providers, test labs, government agencies, automotive companies, and more.

• Bachelor’s or master’s degree in electrical engineering (or similar discipline)
• A background in test verification or validation, or qualification testing
• Knowledge of protocol test solutions and use cases
• Knowledge of USB, Bluetooth, and/or Wi‑Fi protocols
• Excellent verbal and written communications skills

The job:

• Assist customers in solving technical issues
• Track and maintain support cases using specialized software, such as Jira or CRM applications
• Assist and train customers in use of our products
• Contribute to the development and review of technical and test specifications
• Occasional domestic travel to support industry testing events, assist customers

This position is open in Gilbert AZ, USA. All applicants must have the lawful right to work in the US permanently. For consideration, please send your CV to [e-mail].