Field Application Engineer – Tissue & Towel

Henkel; Bridgewater (MA); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

Work-Life Balance

Financial: 401k matching

Family Support: parental leave and 2

Career Growth: training and tuition

Job summary

Henkel is seeking a Field Application Engineer for the Tissue & Towel business within Henkel Adhesives Technologies. You will deliver on-site technical service, design tailored solutions, and collaborate with Sales and cross-functional teams across North America.

Frequent travel and engagement with operators to corporate procurement will define the role. You’ll work with equipment manufacturers, deliver technical training, and help drive continuous improvement while upholding safety and quality

Qualifications

• Bachelor’s degree in an Engineering discipline is required.
• Knowledge of water-based adhesives in tissue & towel markets is preferred.
• 3+ years of industry experience, ideally in personal hygiene.
• Experience with tissue & towel manufacturing equipment is a plus.
• English communication skills required; Spanish preferred.

Responsibilities

• Conduct on-site customer visits for technical service and product recommendations.
• Develop and communicate value propositions for Henkel solutions.
• Provide high-level support for key accounts and N AMX/global customers.
• Coordinate with internal teams (Application Center, Analytical Group, Product Development).
• Interact with Operations and Quality teams on process improvements.
• Deliver technical training for customers and internal teams.
• Represent Henkel at events to reinforce market leadership.
• Drive innovation and continuous improvement initiatives.
• Ensure compliance with safety, legal and environmental standards.

Skills

Analytical skills

Mechanical skills

Troubleshooting

Problem solving

Travel availability

Excellent communication

Project management

Education

Bachelor’s degree in Engineering

Tools

Salesforce

AI tools

Job description

About this Position

At Henkel, you’ll be part of an organization that’s shaping thefuture through innovation, sustainability and collaboration. With our trustedbrands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and ourcutting-edge technologies, you’ll have countless opportunities to explore newpaths and grow.

This position is with our Adhesive Technologies business unit –where we empower our people to transform industries and provide our customerswith a competitive advantage through adhesives, sealants and functionalcoatings.

Dare to learn new skills, advance inyour career and make an impact at Henkel.

What you´ll do

Henkel Adhesives is seeking a customer-facing Field Application Engineer to support our Tissue & Towel business. This role is critical in delivering technical service, driving valueand promoting sustainability through Henkel’s expertise. You will collaborate closely with Sales and cross-functional teams to identify customer needs, design tailored technical solutions, and ensure successful implementation. The position involves frequent travelling, engagement with multiple customer levels, from line operators to corporate technical and procurement teams.

Main Responsibilities

• Customer Engagement & Technical Service-Conduct on site customer visits for technical service, product recommendations, demonstrations, troubleshooting, and process optimization.
• Develop and communicate value propositions for Henkel solutions.
• Provide high-level support for key accounts and critical NAMX/global customers.
• Coordinate with Application Center, Analytical Group, ProductDevelopment, and other internal teams.
• Interact with Operations and Quality teams on process improvements, and to ensureproducts meet customer requirements
• Build strong relationship with key equipment and substratemanufacturers (OEMs and OMMs) to access cutting-edge expertise.
• Develop and deliver technical training for customers and internalteams.
• Represent Henkel at internal and external events to reinforcemarket leadership.
• Drive innovation and continuous improvement initiatives.
• Ensure compliance with Henkel and regulatory safety, legal, andenvironmental standards.

What makes you a good fit

• Education: Bachelor’s degree in an Engineering discipline
• Experience: Knowledge of water-based adhesives in tissue & towel markets.
• 3+ year of Industry experience, ideally in personal hygiene business.
• Experience with tissue & towel manufacturing equipment is a plus.
• Skills: - Willing to travel up to 70% of the time to customer sites across North America and Mexico.- Strong analytical, mechanical, troubleshooting, and problem-solving skills.
• Excellent oral/written communication (English required; Spanish preferred).
• Project management, organizational, and digital skills (Salesforce, AI tools preferred).
• Strong interpersonal and communication skills in building relationships with internal and external professionals of all organizational levels.
• Ability to work independently and manage multiple priorities.
• High learning agility, adaptability, motivation and innovation mindset.

Some benefits of joining Henkel

• Health Insurance: affordableplans for medical, dental, vision and wellbeing starting on day 1
• Work-Life Balance:Paid time off including sick, vacation, holiday and volunteer time, flexible& hybrid work policies (depending on role), and vacation buy / sellprogram
• Financial: 401kmatching, employee share plan with voluntary investment and Henkel matchingshares, annual performance bonus, service awards and student loanreimbursement
• Family Support:12-week gender neutral parental leave (up to 20 weeks for parents givingbirth), fertility support, adoption & surrogacy reimbursement, discountedchild and elderly care, and scholarships
• Career Growth: diversenational and international growth opportunities, access to thousands of skillsdevelopment courses, and tuition reimbursement

Thesalary range for this role is $80,000.00 and $120,000.00. This range represents thegood‑faith minimum and maximum wages the Company reasonably expects to offerfor this role at the time of posting.In addition to base salary, thisposition may be eligible for incentive pay or other forms of compensation, asapplicable. The Company also offers a comprehensive benefits package asdescribed above. Actual compensation will be based on factors such as thecandidate’s skills, experience, education, training, and work location. Thisposting is intended to comply with all applicable state and local paytransparency laws.
Henkeldoes not accept unsolicited resumes from search firms or employment agencies.Unsolicited referrals and resumes are considered Henkel property and therefore,Henkel will not pay a fee for any placement resulting from the receipt of anunsolicited referral.
AtHenkel, we come from a broad range of backgrounds, perspectives, and lifeexperiences. We believe the uniqueness of all our employees is the power in us.Henkel is an equal opportunity employer. We evaluate qualified applicantswithout regard to race, color, religion, sex, age, national origin, disability,veteran status, genetic information, and other legally protected categories.