Field Application Engineer — Ropes & Remote

Bekaert; Hanover, Northern (York County, KY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Bekaert is seeking a seasoned Field Service Specialist to support the commercial team by delivering application expertise, resolving quality claims, and leading rope design innovations. You will perform on-site inspections and drive service growth across North America, working closely with Ropes Technology Centre and field personnel.

Travel up to 40% is required, with a preference for a remote location. The role emphasizes training, technical reporting, and collaboration with OEMs to expand

Qualifications

• BS/BA in Mechanical, Mining, Materials Science, or related field.
• Minimum 7 years of experience in wire rope applications, heavy equipment maintenance, or technical field service.
• Hands-on experience with cranes, draglines, rope shovels, drilling rigs, or similar heavy equipment.
• Knowledge of wire rope inspection standards (OSHA 1926.1413, ISO 4309, ASME B30) and discard criteria.

Responsibilities

• Serve as the primary technical resource for the sales team during customer visits, demos, and troubleshooting.
• Investigate and resolve quality claims: field sample collection, root cause analysis, and customer-facing reports.
• Conduct on-site inspections of wire ropes, sheaves, drums, and reeving systems on cranes, draglines, shovels, and oil rigs.
• Lead innovation efforts: new rope designs, product trials, and collaboration with our Ropes Technology Centre.
• Own, deploy, and grow Ropes 360 services in NAM (VisionTek, MRT, lubrication, installation, splicing).
• Drive Bridon specification in OEM equipment designs (Caterpillar, Komatsu, Liebherr, P&H, NOV) and convert competitive rope usage to Bridon at end users.
• Develop and deliver training programs for customers, distributors, and internal teams (classroom and field).
• Author white papers and technical bulletins positioning Bekaert as the industry authority.

Skills

Technical Proficiency

Problem-Solving

Communication

Hands-On

Adaptability

Teamwork

Education

BS/BA in Mechanical, Mining, Materials Science, or related technical field

Tools

Microsoft Office Suite

Job description

Bekaert is seeking a seasoned Field Service Specialist to support the commercial team by delivering application expertise, resolving quality claims, and leading rope design innovations. You will perform on-site inspections and drive service growth across North America, working closely with Ropes Technology Centre and field personnel.

Travel up to 40% is required, with a preference for a remote location. The role emphasizes training, technical reporting, and collaboration with OEMs to expand