Account Manager Offshore Operations

Bekaert; Town of Belgium (WI); On-site; USD 70,000 - 90,000; Full time

Job summary

A global leader in synthetic rope solutions is seeking a sales professional in the Town of Belgium, Wisconsin. The role involves managing commercial activities related to offshore operations, developing customer relationships, and increasing revenue from existing accounts. Candidates should have a Bachelor's degree in engineering or business, with a strong commercial acumen and experience in offshore lifting being an advantage. The position requires travel up to 20% of the time and proficiency in CRM systems.

Qualifications

• Strong commercial acumen with a track record of results.
• Experience in offshore lifting or heavy lifting is a strong advantage.
• Self-starter, able to work independently and collaboratively.

Responsibilities

• Identify market potential and emerging trends.
• Develop relationships with customers and agents.
• Manage sales proposals and customer complaints.
• Prepare reports on account progress and KPIs.
• Ensure product quality and compliance with standards.

Skills

Commercial acumen

Experience in offshore lifting

Interpersonal skills

Negotiation skills

CRM/ERP systems proficiency

Technical understanding

Education

Bachelor’s degree in engineering or business administration

Tools

Microsoft Office

Job description

Bexco, headquartered in Hamme, Belgium, is a global leader in the design and manufacture of high-performance synthetic rope solutions for the offshore energy, marine, and heavy lifting industries. With over 50 years of expertise, Bexco is renowned for its innovative mooring and towing systems, including certified Single Point Mooring hawsers and custom-engineered solutions for offshore wind, oil and gas, and deepwater applications. Now proudly a subsidiary of Bekaert, a world-class Belgian wire solutions company, Bexco benefits from enhanced capabilities and global reach, reinforcing its position at the forefront of offshore rope technology. As the company looks to the future, Bexco is building a dynamic, young, and agile team—bringing fresh energy and forward-thinking talent to drive innovation and excellence in a rapidly evolving industry.

As a dynamic and growing company with over 24 000 employees worldwide, 75 nationalities, a retention rate above 90% and almost € 5.3 billion in combined revenue in 2023, we are looking for someone like you to join our team as we continue to shape a safer, more efficient, and connected world!

Purpose and Mission

To ensure Bexco Synthetic Ropes by Bekaert are the solution of choice in offshore operations applications (Single Point Mooring & Lifting Solutions). Organize and manage all commercial activity related to offshore operations. Create opportunities and secure orders to ensure the business meets its commercial objectives in line with the profit plan and agreed objectives and strategies.

Key Activities and Responsibilities

• 1. Identify concrete market potential, emerging trends, and industry shifts, including targeted qualification of key (lead) accounts within defined Single Point Mooring (SPM) applications.
• 2. Develop and maintain strong, trust-based relationships between the organization and (potential) customers.
• 3. Maintain and build worldwide strong network with agents.
• 4. Negotiate effectively within commercial proposals to finalize sales agreements, ensuring acceptable deliverables and realistic timelines while balancing strict customer requirements with mutual commercial interests.
• 5. Increase annual revenue from existing accounts by offering new products and services, identifying market opportunities and developing these into commercial solutions, and continuously evaluating the existing product range in line with
• 6. Contribute to gathering relevant market intelligence by analyzing competitor products and customer feedback, and proactively adjusting commercial approaches accordingly.
• 7. Collaborate closely with internal departments/teams to ensure the highest product quality and performance in order to fully meet customer expectations.
• 8. Initiate and personally follow up on new R&D projects based on market perspectives and customer requirements.
• 9. Prepare segment reports on account progress in line with defined objectives and key KPIs, supporting future business cases and corporate investment decisions.
• 10. Coordinate and resolve customer complaints or problem scenarios, either single- or multidisciplinary, related to sales proposals and sales orders.
• 11. Prepare segment reports on account progress in line with defined objectives and key KPIs, supporting future business cases and corporate investment decisions.
• 12. Coordinate and resolve customer complaints or problem scenarios, either single- or multidisciplinary, related to sales proposals and sales orders.
• 13. Ensure accurate (pre-)sales administration, including quotation management, technical support coordination, contract compliance, sales order booking, lead‑time and deliverable tracking, communication with support departments, customer payment follow‑up, and non‑conformity processes.
• 14. Maintain up-to-date theoretical and practical technical knowledge relevant to the segment.
• 15. Achieve segment sales results by meeting budgeted revenue and sales targets.
• 16. Position Bexco Synthetic Ropes by Bekaert at the center of the offshore lifting ecosystem, building positive relationships with lifting engineers, rigging specialists, operators, and other stakeholders to ensure our products are widely accepted and specified in tenders.
• 17. Responsible for visual inspection of slings, ensuring accurate assessment, proper documentation, and compliance with regulatory requirements.
• 18. Attend proof load tests, ensuring all procedures were performed to the required standards and verifying that goods met criteria for successful delivery.

Skills

• Strong commercial acumen with a track record of positive results in previous sales, business development, or project management roles.
• Experience in offshore lifting, mooring, heavy lifting, or similar industries is a strong advantage.
• Ability to develop and manage multiple accounts, balancing long‑term relationship building with short‑term revenue generation.
• Strong interpersonal and negotiation skills, with the ability to influence and persuade stakeholders.
• Demonstrated ability to work effectively in a matrix management organization and collaborate across internal teams to deliver high‑quality solutions.
• Ability to analyze key sales data and translate findings into actionable business strategies.
• Self‑starter, able to work independently with minimal supervision, while also being a team player.
• Strong written and verbal communication skills in English; Dutch is a plus.
• Technical understanding of materials, structural integrity, and the ability to interpret technical drawings.
• Proficiency with CRM/ERP systems and Microsoft Office.
• Willingness to travel internationally up to 20% of the time.

Qualifications and Education

• Bachelor’s degree in engineering, industrial sciences, business administration, or equivalent through experience, with a passion for mechanics, material science, and offshore engineering.

Be bold and take the leap!

We're looking for individuals who are not afraid to take risks and explore new ideas. If you are passionate about personal growth and bringing your authentic self to work, we want you on our team! At Bekaert, we celebrate diversity and are committed to creating an inclusive work environment. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. To learn more about us and our exciting career opportunities, visit Bekaert Careers