Field Application Engineer - LiDAR, Onsite & Travel

Seyond, Inc.; Sunnyvale (CA); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Paid parental leave

Wellness reimbursement

Professional development

Job summary

Seyond, Inc. is seeking a Field Application Engineer (FAE) to join our System & Application Engineering team in Sunnyvale, CA.

You will bridge customers, business development, and engineering to ensure LiDAR-based solutions perform in real-world conditions. Responsibilities include analyzing customer needs, delivering training and documentation, validating hardware and software for on-site installs, and collaborating with cross-functional teams to resolve issues and capture learnings for

Qualifications

• Bachelor’s degree in Electrical Engineering, Optical Engineering, Mechanical Engineering, Computer Engineering, or related engineering discipline.
• Knowledge of embedded Linux and sensor integration.
• Strong learning ability and problem‑solving skills.
• Great communication and presentation skills.
• Must be comfortable working on‑site with customers and in hands‑on field environments.
• Willingness to travel domestically (up to 30%) for customer site visits, installations, and field support.

Responsibilities

• Analyze customer’s needs and train customers on LiDAR operation and system analysis.
• Develop and deliver training, technical documentation, and best practice guides for customers and partners.
• Prepare and validate the product and the solution, including hardware and software components, for on-site installation.
• Assist deployment, configuration, validation, and troubleshooting to ensure product performance meets customer requirements.
• Collaborate with hardware, software and product teams to solve technical problems.
• Document all findings clearly and communicate effectively across engineering and management teams.
• Ensure field learnings are captured and shared to continuously improve product reliability and deployment efficiency.
• Translate customer feedback into actionable product insights and improvement opportunities.

Skills

Embedded Linux knowledge

Sensor integration

Learning ability

Communication skills

On-site work

Willingness to travel

Education

Bachelor’s degree in Electrical Engineering or related engineering discipline

Job description

Seyond, Inc. is seeking a Field Application Engineer (FAE) to join our System & Application Engineering team in Sunnyvale, CA.

You will bridge customers, business development, and engineering to ensure LiDAR-based solutions perform in real-world conditions. Responsibilities include analyzing customer needs, delivering training and documentation, validating hardware and software for on-site installs, and collaborating with cross-functional teams to resolve issues and capture learnings for