Field Application Engineer

Socket.dev; Saratoga (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

Socket.dev in San Jose, CA is seeking a Field Application Engineer to enable Xsight customers to use our cutting-edge network products. You’ll be on the front line of connectivity innovation, collaborating with internal engineering teams and customers to bring datacenter networking solutions to market.

This hands-on role involves pre-sales engagement, test planning, PoC development, and post-sales technical support, with opportunities to train customers, document designs, and resolve complex

Qualifications

• Requires a B.S. in CS/EE or related field.
• 8+ years of hands-on Ethernet networking experience.
• Strong knowledge of Layer 2/3 IP protocols and Linux networking.
• 8+ years programming experience in one or more languages (C/C++, Python, P4).
• Experience with high-performance data center tech (RDMA, DPDK, SPDK, NVMe).
• Excellent communication skills in English; able to work independently and in teams.

Responsibilities

• Bring product and solution technical knowledge into pre-sales customer meetings.
• Assess product fit to customer technical requirements and help define next steps.
• Define detailed test plans and PoC plans for customer evaluations.
• Extend functionality of software reference applications for customer needs.
• Support customer hardware and software development activities, answer questions, debug issues.
• Conduct technical trainings and workshops.
• Collaborate with internal teams to resolve design or product issues.
• Cross-functional communication with Marketing, Sales, and R&D.
• Create and maintain technical documentation.
• Provide ongoing post-sales technical support.

Skills

Ethernet networking

Layer 2/3 IP protocols

Linux networking

C/C++/Python/P4

Customer communication

Travel readiness

Education

B.S. in Computer Science or Electrical Engineering

Tools

RDMA/DPDK/SPDK

Networking toolsets

Job description

Job Description:

This position will report to the Director of Customer Engineering within the Commercial

team. As a Field Application Engineer, you will play a hands-on role in enabling Xsight

customers to use our cutting-edge network products. You’ll be on the front line of

connectivity innovation, working closely with both internal engineering teams and

customers to bring new datacenter networking products to market. This is a dynamic role,

where day to day activities will change driven by the diversity of customer applications and

expanding capabilities of our programmable products.

Responsibilities will include, but are not limited to:

• Bring product and solution technical knowledge into pre-sales customer meetings.
• Assess product fit to customer technical requirements and help the commercial team to define appropriate next steps.
• Define detailed test plans and proof-of-concept plans in support of customer evaluations.
• Extend functionality of software reference applications to meet specific customer needs.
• Support customer hardware and software development activities, answer questions, recreate and debug functionality issues.
• Conduct technical trainings and workshops.
• Collaborate with internal teams to resolve design or product-related issues.
• Cross-functional communication with Marketing, Sales and R&D.
• Create and maintain technical documentation.
• Provide ongoing post-sales technical support

Required experience

Minimum Qualifications:

• Candidates must have valid, unrestricted authorization to work in the U.S.
• Sponsorship is not available for this position.
• B.S. in Computer Science, Electrical Engineering or related discipline.
• 8+ years of hands-on Ethernet networking experience.
• Knowledge and hands-on experience with Layer 2 and Layer 3 IP protocols and Linux networking.
• 8+ years of programming experience in one or more programming languages (e.g. C/C++, Python, P4, microcode)
• Familiarity with high-performance data center technologies including RDMA, DPDK, SPDK, NVMe.
• Customer service-oriented mindset and strong communication skills, including fluency in English (written and verbal).
• Excellent problem-solving skills.
• Ability to work independently and as part of a team.
• Energized by a dynamic and demanding start-up environment.
• Ability to support occasional travel.

Things that would diUerentiate you from other candidates:

• Experience with SW/SDK for high-speed switches, such as Intel (Tofino), Broadcom (Tomahawk, Trident, Jerico (Dune)), Mellanox/NVIDIA (Spectrum), Marvell (Teralynx, Prestera), Cisco (Silicon One or other proprietary switch ASICs), etc.
• Experience with IPUs/DPUs/smartNICs and associated SDKs.
• Experience with SONiC.
• Expert in diagnosing performance and connectivity issues using standard networking and Linux tools.
• Comfortable managing multiple projects and resolving technical issues under tight timelines.

Location: San Jose, CA

Required skills

• Must be authorized to work in the U.S.
• No visa sponsorship is available from us; candidates must already have a valid visa